Weekend Concierge - job 1 of 2

Planned Companies –Concierge Floater – Job Description

Summary

Schedule: Saturday & Sunday 7:00 am -3:30 pm

Location: San Francisco, CA.

Pay: $22.50 per hour

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
Planning and organizing on-site events.
Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
Document, secure and track mail, deliveries, and vendor services at designated areas.
Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

3+ years of customer service experience.
Desire and passion to provide a warm and welcoming hello to everyone.
Excellent written and verbal communication and basic computer skills.
Knowledge of local attractions and establishments.
Polite, friendly, self-assured and able to multitask with good time-management.
Ability to lift up to 50lbs when needed.

Benefits

Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

#planned1

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”

Average salary estimate

$46800 / YEARLY (est.)

min

max

$46800K

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What You Should Know About Weekend Concierge, Planned Companies

Are you looking for an exciting and dynamic role that combines customer service with a flair for hospitality? Join Planned Companies as a Weekend Concierge in beautiful San Francisco, CA! This position offers the opportunity to be the welcoming face of our property, providing top-notch experiences to tenants, guests, and vendors every weekend from 7:00 am to 3:30 pm. As a Concierge Floater, you'll have the chance to build meaningful relationships while assisting with reservations, organizing events, and sharing insider knowledge about local attractions. Your warm and engaging personality will shine as you greet every visitor with a friendly smile and a willingness to help. With 3+ years of customer service experience, you’ll thrive in this role, adeptly managing multiple tasks and ensuring the lobby runs smoothly. Not only do we value hard work, but we also offer fantastic benefits like health insurance, a 401K plan with employer match, and the chance to be part of a supportive team culture. This is more than just a job; it’s an opportunity to make a lasting impact in a vibrant community. If you’re ready to elevate the tenant experience and be the heartbeat of our property, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Weekend Concierge Role at Planned Companies

What does a Weekend Concierge do at Planned Companies?

As a Weekend Concierge at Planned Companies, you'll be the first point of contact for tenants, guests, and vendors. Your role includes welcoming visitors, providing directions, managing reservations, and delivering a personalized experience tailored to individual needs. You'll also handle deliveries and ensure that the lobby remains organized and secure.