LGBTQI+ Outreach Navigator

The LGBTQI+ Outreach Navigator provides services across 3 counites (Dutchess, Orange and Ulster) in Region 2 South. The LGBTQI+ Outreach Navigator plays a crucial role in connecting, navigating, and empowering individuals within the LGBTQI+ community by facilitating outreach initiatives and ensuring accessibility to vital resources and services. This role involves fostering inclusivity, building relationships, and awareness of available support services. Travel is required up to 60% of the time.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Community Engagement and Outreach (60%):

· Actively engage with local LGBTQI+ community to understand its diverse needs and preferences.

· Establish and maintain positive relationships with community members, organizations, and leaders to expand the network of support to LGBTQI+ individuals.

· Advocate for the rights and well-being of LGBTQI+ individuals.

· Plan and execute outreach events, workshops, and activities that promote awareness and inclusivity.

· Identify opportunities for community-building and collaboration, facilitate partnerships that enhance the well-being of LGBTQI+ community members.

· Conduct educational workshops and outreach programs to increase awareness and understanding of LGBTQI+ issues and services.

· Collaborate with community organizations and stakeholders to promote inclusivity.

Navigation (40%):

· Identify and connect individuals with relevant community resources, healthcare services, support network, and legal assistance.

· Stay informed about local, regional, and national LGBTQI+-related services and programs.

· Ensure that resource materials are culturally competent and accessible.

· Provide assistance and support during crisis situations, connecting individuals to appropriate resources.

· Work closely with the Navigator in R2N to ensure referral lists are updated regularly.

· Maintain a working knowledge of AIRS, Salesforce and other reporting platforms as necessary. Complete all documentation and reports as required and within expected timelines.

· Participate in NYS LGBT Network Meetings and Subcommittees as required.

CORE COMPETENCIES

· A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice

· A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.

· Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility

· Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience

REQUIRED SKILLS/ABILITIES:

Interpersonal

· Excellent interpersonal and verbal skills

· Ability to develop and maintain effective, professional relationships with internal and external stakeholders

· Ability to work effectively as part of a team

· Excellent customer service and communication skills

· Outstanding written communication skills

Technical

· Proficient in Microsoft Office Suite or similar software

· Familiarity with Microsoft Excel

Subject Matter Knowledge

· Knowledge of the barriers faced by LGBTQI+ persons in accessing health care and other human services as well as an understanding of social determinants of health

· Understanding of concepts such as gender identity, gender expression, sexual orientation and biological sex and an ability to clearly explain them to others

· Strong understanding of LGBTQI+ issues and a commitment to promoting inclusivity

Work Habits/Attributes

· Ability to produce reliable, high-quality work with minimal direct supervision

· Ability to exercise sound judgment and independent decision-making skills

· Keen attention to detail

· Excellent organizational skills

· Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require

· Outstanding time management skills, including the ability to work under deadline

· Ability to uphold strict confidentiality standards to create a safe and trusting environment for individuals seeking assistance

• Bachelor’s degree in social work, psychology, counseling, or a related field is preferred.
• In lieu of a degree, 2 years previous experience working with LGBT individuals is required.

• Requires prolonged sitting and repetitive tasks including use of a computer. Periodic standing, walking, bending. Requires lifting or moving of up to 25 pounds of programming or event materials. Must be ablet o occasionally walk up and down stairs. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets, and will require reaching, grasping, pushing and pulling.

• This job operates in a professional office environment. Potential exposure to communicable diseases and other conditions in a health center environment. Requires travel to various indoor and outdoor environments to conduct programming or events. Requires flexible schedule and during peak activity periods work in excess of 7.5 hours/ per day and/or 37.5 hours per week.

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short and Long Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our 22 health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically-accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.