Health Center Supervisor

Health Center Supervisor – make an impact!

If you love the idea of making an impact on your community with a strong mission oriented organization, we want to hear from you! Planned Parenthood of South, East and North Florida is seeking a dedicated Health Center Supervisor to join our talented team in our Pembroke Pines health center. You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, effective communication, teamwork, collaboration, accountability and responsibility.

Our mission:

We believe that reproductive self determination and the right to privacy are core human freedoms. Our mission is to provide exceptional cutting edge sexual and reproductive health care (including abortion), through education, advocacy and clinical services that are affordable, accessible and available to all people in the community, regardless of income, race, marital status, religion, or sexual orientation. We operate 8 health centers throughout South, East, and North Florida. Please visit us at www.ppsenfl.orgto learn more!

• You will directly supervise all staff in the health center which includes hiring, orientating, training, reviewing, and terminating.
• Build a successful team by assuring all staff are trained to offer excellent customer service and high-quality care to patients.
• You will motivate the team through frequent and effective communication, including that self and staff are aware of their role in facilitating PPSENFL’s mission and goals.
• Provide ongoing and continual feedback for team members to identify and remove barriers to success.
• Meet with health center staff to obtain a thorough understanding of the day-to-day operations and address operational issues, proactively make suggestions to RVP regarding staffing issues that impact and the health center and PPSENFL.
• Hold daily huddles to assure that communication of new information and daily schedule and staffing are clear to all.
• As a Health Center Supervisor, you will act as a customer service role model and provide regular feedback to all staff regarding patient experience, productivity, and experience of the health center.
• You will meet or exceed visit goals through attentive management of operations including scheduling, matching health center hours with patient demand and staffing.
• You will act as a liaison between the community and the health center to promote health center services and patient experience.

• The ideal candidate has relevant work experience. Experience working in the medical field is not a requirement.
• The candidate should have 3-5 years of supervision/management experience working in a fast-paced environment while providing excellent customer service, demonstrating, and facilitating excellent communication, providing leadership and staff supervision, with a willingness to participate in all levels of operations to assure maximal performance of the health center.
• You must have the ability to work a flexible schedule including evenings and weekends, lead and work as a team and effectively motivate a diverse staff. Customer service is key in this role as well as being able to motivate staff to provide the same level of customer service.
• Community networking experience a plus

• Hourly compensation range: Starting at $23.00/ hour.
• Eligible for all applicable benefits effective the first of the month following 60 days from your hire date.
• Paid Time Off, accrues immediately but can't be taken until after 90 full days of employment : 3 weeks of paid time off, 10 recognized Holidays in addition to PTO, 1 personal day, and birthday.

• A strong commitment to Planned Parenthood’s mission and values
• The ability to relate to and care for diverse populations and communities
• Excellent customer service skills and a commitment to providing the highest possible level of care for patients
• Demonstrated clinical proficiency, organizational, analytical, and interpersonal communication skills

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DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Planned Parenthood Federation of South, East, and North Florida is a Drug Free workplace and an Equal Employment Opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.