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Job details

IT Support Engineer

Pomelo Care is a mission-driven startup focused on improving care for mothers and babies with a technology-driven platform. They are seeking an IT Support Engineer to help create a user-friendly technology environment within their growing IT team.

Skills

  • IT support experience
  • Experience administering Okta and Google Workspace
  • Strong communication skills
  • Knowledge of MDM tools
  • Basic network troubleshooting

Responsibilities

  • Build out and refine zero-touch endpoint deployment strategy
  • Define internal support SLAs
  • Implement security policies across various platforms
  • Provide high-level customer service and support end-users
  • Work directly with executives and senior leadership

Benefits

  • Competitive healthcare benefits
  • Generous equity compensation
  • Unlimited vacation
  • Membership in the First Round Network
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$85,000/yr - $110,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 28, 2024

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