Pomelo Care is a mission-driven startup focused on improving care for mothers and babies with a technology-driven platform. They are seeking an IT Support Engineer to help create a user-friendly technology environment within their growing IT team.
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Skills
IT support experience
Experience administering Okta and Google Workspace
Strong communication skills
Knowledge of MDM tools
Basic network troubleshooting
Responsibilities
Build out and refine zero-touch endpoint deployment strategy
Define internal support SLAs
Implement security policies across various platforms
Provide high-level customer service and support end-users
Work directly with executives and senior leadership
Benefits
Competitive healthcare benefits
Generous equity compensation
Unlimited vacation
Membership in the First Round Network
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