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POS Support Analyst

Role Point of Sale Support Analyst

Location Irving, TX (Onsite)

Duration 12 months

Responsibilities

  • Works with Operations, Asset Protection, Accounting, Fuel, Training, Marketing, and Back Office support teams that are responsible for various aspects and performance of the PDI stores.
  • Maintains the POS platforms as software upgrades and requests from the teams supporting the PDI stores.
  • Works with the respective vendors to communicate the needs of our business on a recurring basis.
  • Responsible for development, testing, and level 2 support of the respective POS platform(s).
  • Maintains the respective POS platform(s) in a lab environment that accommodates separate development and test systems.
  • Training help desk and field support techs as it relates to the respective platform(s).
  • Additional responsibilities may be introduced as the platform(s) evolve.

Qualifications

Experience:

  • General Point of Sale (POS) technology including integration to fuel, electronic payments, and loyalty programs.
  • Familiar with PCI, NAXML, and SQL standards/processes.
  • General network and TCP/IP standards.
  • Project management: 1-2 years technical writing, .net, Windows OS, and Linux OS experience is preferred.
  • Experience with VeriFone (Commander), Radiant, and Fis-Cal Point of Sale systems specifically is preferred.

Job Type: Contract

Salary: $75.00 - $80.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • PCI, NAXML, and SQL: 3 years (Preferred)
  • General network and TCP/IP: 2 years (Preferred)

Work Location: On the road

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Zendesk is a Danish-American, customer experience company headquartered in San Francisco, California. We take pride in being recognized among the top 1% of the world's most flexible and remote-friendly companies and prioritizing getting together.

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BENEFITS & PERKS
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401K Matching
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FUNDING
TEAM SIZE
DATE POSTED
July 3, 2023

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