Job details

Collections Agent

PosiGen is dedicated to providing affordable solar energy solutions. We are looking for a Collections Agent to deliver exceptional service and support for our customers.

Skills

Customer service experience
Bilingual Spanish-speaking
Knowledge of billing and collections
Strong communication skills
Analytical skills

Responsibilities

Ensure an excellent customer service experience for past due accounts.
Receive incoming and make outbound calls to discuss payment options.
Advise customers on options for debt recovery.
Manage resistant customers while remaining polite and firm.
Handle escalated calls and collection issues expediently.

Benefits

Medical, Dental, Vision
401k with company match up to 6%
Paid time off and holidays
Stock options
Life insurance

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CEO of PosiGen

Peter Shaper

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By PosiGen

PosiGen was founded in 2011 in New Orleans, LA, with the mission of making a positive financial impact on the lives of homeowners. PosiGen pairs energy efficiency and solar power systems to reduce household energy consumption. We are dedicated to...

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Energy & Utilities

TEAM SIZE