Job details
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Customer Experience Specialist - job 1 of 2
PosiGen is seeking a Customer Experience Specialist to provide seamless onboarding for customers and ensure high levels of service and satisfaction.
Skills
- Customer service
- Salesforce
- Google Workspace
- Bilingual communication
Responsibilities
- Answer questions regarding contractual obligations and system performance.
- Receive incoming and outbound calls from customers.
- Adhere to regulatory and company policies.
- Deliver consistent and professional customer service.
- Achieve revenue targets and call objectives.
Education
- Two years of customer service experience
Benefits
- Dental
- Health
- Vision
- PTO
- 401k
- FMLA
- Disability Leave
- Paid Holidays
To read the complete job description, please click on the ‘Apply’ button
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By
PosiGen
PosiGen was founded in 2011 in New Orleans, LA, with the mission of making a positive financial impact on the lives of homeowners. PosiGen pairs energy efficiency and solar power systems to reduce household energy consumption. We are dedicated to...
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$34,000/yr - $40,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 14, 2024
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