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Job details

Customer Experience Specialist - job 1 of 2

PosiGen is seeking a Customer Experience Specialist to provide seamless onboarding for customers and ensure high levels of service and satisfaction.

Skills

  • Customer service
  • Salesforce
  • Google Workspace
  • Bilingual communication

Responsibilities

  • Answer questions regarding contractual obligations and system performance.
  • Receive incoming and outbound calls from customers.
  • Adhere to regulatory and company policies.
  • Deliver consistent and professional customer service.
  • Achieve revenue targets and call objectives.

Education

  • Two years of customer service experience

Benefits

  • Dental
  • Health
  • Vision
  • PTO
  • 401k
  • FMLA
  • Disability Leave
  • Paid Holidays
To read the complete job description, please click on the ‘Apply’ button
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CEO of PosiGen
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Peter Shaper
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PosiGen was founded in 2011 in New Orleans, LA, with the mission of making a positive financial impact on the lives of homeowners. PosiGen pairs energy efficiency and solar power systems to reduce household energy consumption. We are dedicated to...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$34,000/yr - $40,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 14, 2024

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