Job details

Customer Experience Specialist - job 1 of 2

PosiGen is seeking a Customer Experience Specialist to provide seamless onboarding for customers and ensure high levels of service and satisfaction.

Skills

Customer service
Salesforce
Google Workspace
Bilingual communication

Responsibilities

Answer questions regarding contractual obligations and system performance.
Receive incoming and outbound calls from customers.
Adhere to regulatory and company policies.
Deliver consistent and professional customer service.
Achieve revenue targets and call objectives.

Education

Two years of customer service experience

Benefits

Dental
Health
Vision
PTO
401k
FMLA
Disability Leave
Paid Holidays

To read the complete job description, please click on the ‘Apply’ button

PosiGen Glassdoor Company Review

3.2

PosiGen DE&I Review

No rating

CEO of PosiGen

Peter Shaper

Approve of CEO

By PosiGen

PosiGen was founded in 2011 in New Orleans, LA, with the mission of making a positive financial impact on the lives of homeowners. PosiGen pairs energy efficiency and solar power systems to reduce household energy consumption. We are dedicated to...

47 jobs

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Energy & Utilities

TEAM SIZE

501-1000

LOCATION

Hybrid, based in Metairie, LA

SALARY RANGE

$34,000/yr - $40,000/yr

EMPLOYMENT TYPE

Full-time, on-site

DATE POSTED

August 14, 2024

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