Job details

Project Coordination Specialist I

PosiGen's Project Coordination Specialist position is focused on customer interaction and project management, responsible for managing customer approvals and acting as a liaison between customers and field operations.

Skills

Excellent communication skills
Customer service expertise
Problem-solving abilities
Organizational skills
Ability to adapt to change

Responsibilities

Act as the single point of contact for customers
Initiate proactive communication with customers
Assist customers in overcoming obstacles
Keep customers informed on project timelines
Resolve customer issues to prevent escalation
Manage invoices and payments

Education

1-2 years of experience in a call center
Proficiency with Google Workspace

Benefits

Bilingual capability preferred
Salesforce experience is a plus
Knowledge of solar energy is a plus

To read the complete job description, please click on the ‘Apply’ button

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Peter Shaper

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By PosiGen

PosiGen was founded in 2011 in New Orleans, LA, with the mission of making a positive financial impact on the lives of homeowners. PosiGen pairs energy efficiency and solar power systems to reduce household energy consumption. We are dedicated to...

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Energy & Utilities

TEAM SIZE