Resident Services Director - CC

Overview

Presbyterian Homes & Services - HallMar Village is seeking a Resident Services Director to join our Long Term Care team.

 

REPORTING STRUCTURE: This position reports to the Campus Administrator. This is an hourly position, working 40 hours a week Monday through Friday onsite. 

 

 

ABOUT THIS COMMUNITY

HallMar Village is a joint ministry of Mercy Medical Center and Presbyterian Homes & Services. This senior living community will offer independent living, assisted living, and memory care apartment homes as well as long term care suites. With the Village Center at its heart, the community offers inviting and comfortable living spaces along with outdoor elements including patios, courtyards, gardening spaces, and walking trails.

 

Responsibilities

The Resident Services Director is responsible for developing, planning, implementing, supervising, and monitoring the resident services staff and program for residents in our Care Center consistent with regulations and established best practices. The Resident Services Director provides support through resident/family advocacy, referral and admissions into the facility, ongoing assessment and evaluation, service coordination and care planning. The primary focus of this position is the quality of life of the residents to assist them in achieving “their best day”.

 

The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.

Qualifications

• College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.
• Experience in senior housing, service or health care related environment.
• Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.
• Demonstrated knowledge of social community service delivery systems preferred.
• Demonstrated computer proficiency including Microsoft Office and other common computer programs.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Pay Range

The estimated starting pay range for this role is $28.88 - $36.09 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

 

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

 

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

About PHS

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults. An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.