Account Payable Assistant

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Mission
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs.  Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty. 

Values

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

The position is responsible for processing various types of accounts payable transactions including data entry of vendor invoices, employee expense reports and manual payment requests. The position is also responsible for responding to vendor inquiries, the preparation of monthly general ledger account closing activities, generating accounts payable aging reports, generating the weekly check payment schedule and maintaining the vendor master files in the accounting system.

This is a hybrid position. Monday through Wednesday at the South Bend, IN office and Thursday and Friday working from home.

Duties and Responsibilities

• Process vendor master file update.
• Process incoming payment requests through Company Accounts payable software accuracy and timeliness.
  • Monitor invoice processing cycle to ensure payments are made according to discount date where available or due date.
  • Review exceptions and forward to appropriate team member for handling.
• Provide support in ensuring invoice transactions in the Accounts Payable software are approved timely in the software; email follow up reminders as appropriate.
• Assist in the review of Purchasing Card expenses and ensure all transactions are accounted for in proper accounting period, is appropriate and approved per the Delegation of Authority Policy.
• Review employee T&E report submissions for compliance to Company Policies.
  • Communicate reports with expenses that do not comply with Company Policy to Accounts Processer II for handling.
• Assist in on-boarding new vendors from acquisition related events
• Provide superior customer service to Press Ganey associates and other business partners.
  • Prompt response to all phone, email or other communications
  • Assist with training of Company’s payables software, create/maintain employee Company’s payables software access.
  • Partner with business to ensure data accuracy and fluid information share of technology, compliance, etc.
• Miscellaneous tasks as needed: department mail, 1099 preparation and distribution, audit requests, software upgrades, process improvements, etc.

• 1-3 years’ experience accounts payable processing experience.
• Professional Certification in Accounts Payable a plus.
• High level of attention to detail and accuracy.
• Team player with strong organizational skills, the ability to work independently under pressure and demonstrates high level of reliability.
• Individual must have excellent skills using excel and solid aptitude using and understanding the flow of transactions in an integrated and automated system.
• Ability to maintain confidentiality and exercise extreme discretion.  Individual must be able to effectively communicate to foster a positive work  environment with other Press Ganey associates and outside partners.
• Ability to handle and prioritize multiple tasks and meet all deadlines.

Education:

• Associates degree preferred but not required.

Special Working Conditions:

• Hours may be extended from normal business hours as a result of department deadlines.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. 

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 

The expected salary for this position ranges from $17.20 to $18.00 per hour. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/