Customer Advocate

Customer AdvocateBend, ORPrideStaff, a firm specializing in recruiting for Central Oregon businesses, is seeking a Customer Advocate for a local HVAC products company in Bend. The right candidate for this position will be task focused, a self-starter, and have a positive attitude. This is a Monday – Friday opportunity, 40 hrs a week. Pay for this position is $20+ hr DOE.Perks and Benefits:• Well established, small, local company• Long term position with nights off• Casual office work environment• Great benefits once convertedCustomer Advocate Responsibilities:• Work alongside the President and sales team to research, source, and order custom promotional products and decorated apparel items to help our clients promote their brand.• Provide excellent customer support• Support the Sales team with orders, invoicing, purchasing, quotes, and administrative tasks• Create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication• Help with inventory support and management• Establish and maintain an effective and accurate filing system• Other duties include checking on purchase orders, inventory, ship dates, and acquiring shipping quotes.• Manage the full cycle of order fulfillment for eCommerce stores, which consists of contact with the key clients to update users, receiving online orders, creating purchase orders, communicating order delays, following through on orders, and ensuring orders are shipped and received on time.• Coordinate apparel and headwear orders with embroidery and screenprinting vendors and ensure accurate logo or thread colors are used on each garment and order.Customer Advocate Requirements:• Knowledge of office administrator responsibilities, systems, and procedures• Proficiency in MS Office (MS Excel and G-Mail, in particular)• Excellent time management skills and ability to multi-task and prioritize work• Attention to detail and problem-solving skills• Excellent written and verbal communication skills• Strong organizational and planning skills in a fast-paced environment• A creative mind with an ability to suggest improvements• Consistently maintain a professional demeanor, appearance, and work environment.Company Overview:PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.