Job details

Pharmacy Technology Business Analyst

JOB SUMMARY:

The Pharmacy Technology Business Analyst plays a pivotal role within the product team at PrimeRx, supporting product management and engineering by analyzing customer and market needs, developing product requirements, and validating demand and product fit through customer engagement. This position requires a background in pharmacy operations or pharmacy management software, a highly analytical and data-driven approach, and a focus on deriving actionable insights from data to inform product decisions and drive business growth. The successful candidate will be a self-starter, capable of independently managing projects and initiatives with minimal oversight. Their success will be measured by their ability to quantify key decisions with data, build clear, actionable product requirements, and complete assigned work along agreed upon timelines.

Key Responsibilities

Develop a comprehensive understanding of pharmacy operations, workflows, regulatory requirements, and industry trends, to effectively translate business needs into software requirements.
Analyze trends to identify opportunities for improving pharmacy operations, enhancing product features, and addressing customer pain points.
Collaborate closely with customers, gather feedback, and translate customer needs into product requirements, ensuring that PrimeRx Cloud continues to customers’ current and future needs
Partner with cross-functional teams both to develop requirements and to support product education across the organization
Maintain open and clear communication channels with key stakeholders, including product management, engineering, support, sales, and marketing.
Collaborate with the Quality Assurance team to continually improve
Stay informed about industry trends, competitive products, and emerging technologies to guide product development decisions.
Prepare and maintain detailed documentation of product requirements, user stories, and feature specifications.
Oversee the ongoing creation of release notes and other product launch documentation
All other duties as requested or required

Job Competencies

Strong analytical and problem-solving skills, with a keen attention to detail and the ability to translate data into actionable recommendations.
Experience building product requirements through user stories, UI mockups, and product design documents
Excellent verbal and written communication skills, with the ability to effectively convey complex concepts and ideas to diverse audiences.
A customer-centric mindset, with a passion for understanding customer needs and delivering solutions that exceed expectations.
Proven ability to collaborate effectively with cross-functional teams and stakeholders, fostering a culture of teamwork, innovation, and continuous improvement.
An understanding of pharmacy operations and workflow

Qualifications

B.S. in computer science, business, or healthcare related discipline or equivalent professional experience
Background in pharmacy operations or pharmacy management software required, CPhT preferred
Working knowledge of Agile and Scrum concepts
3+-years relevant experience as a business analyst, product owner, or project manager working with software development teams
Working understanding of SQL, Excel, and other data analysis tools

Working Conditions

Schedule: The employee will follow a hybrid work schedule, spending designated days onsite and the remaining days working remotely.
Flexibility: The hybrid schedule may be flexible based on team and project requirements.
Workspace: The employee is responsible for maintaining a suitable remote workspace and adhering to company guidelines.

Benefits

Medical insurance
Vision insurance
Dental insurance
401(k) company match
Paid STD/Life
Employee discount program
Employee assistance program
Spring Health - mental well-being program

$50,000 - $80,000 a year

The salary for this position may vary depending on the candidate's location due to regional cost of living differences. Final compensation will be determined based on the candidate's skills, experience, and educational background. As such, the salary range is subject to adjustment to align with market conditions and company policies.

About PrimeRx

PrimeRx, developed by Micro Merchant Systems, is the premier pharmacy management software solution for pharmacies of every size. PrimeRx is an award-winning, all-encompassing solution that automates core functions, streamlines workflows, and empowers pharmacies to provide exceptional patient care. With its intuitive, adaptable interface, pharmacies can customize their experience, placing patients at the forefront. PrimeRx is trusted by thousands of pharmacies nationwide and was recently acknowledged for innovation by the American Business Awards. PrimeRx is the catalyst for transforming your pharmacy and enhancing patient care.

Explore its potential at primerx.io

Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification.

We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer.

We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Average salary estimate

$65000 / YEARLY (est.)

min

max

$50000K

$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Pharmacy Technology Business Analyst, PrimeRx

Join the innovative product team at PrimeRx as a Pharmacy Technology Business Analyst! This remote position is a fantastic opportunity for someone with a background in pharmacy operations or pharmacy management software. You will dive deep into customer and market needs, helping shape the product strategy by analyzing data and validating product fit. Your mission will be to derive actionable insights that drive product decisions and fuel business growth. In this role, you will work independently to manage projects, develop comprehensive understanding of workflows and industry trends, and translate business needs into software requirements. You’ll collaborate closely with customers and cross-functional teams, ensuring PrimeRx Cloud continuously meets the needs of its users. Communication is key! You'll be maintaining open channels with product management, engineering, and other stakeholders. If you’re a self-starter with strong analytical skills and a customer-centric mindset, you’ll thrive while building product requirements and working to enhance user experiences. Your ability to quantify decisions with data will be invaluable as you prepare documentation for product launches, maintain release notes, and continuously improve the product. At PrimeRx, you’ll have the chance to make a real impact on pharmacy operations while enjoying a flexible work environment and a competitive benefits package. If you’re ready to take your career to the next level and contribute to revolutionizing pharmacy management, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Pharmacy Technology Business Analyst Role at PrimeRx

What does a Pharmacy Technology Business Analyst do at PrimeRx?

At PrimeRx, a Pharmacy Technology Business Analyst plays a critical role in linking product management with engineering. This position involves analyzing the needs of customers and the market, developing product requirements, and validating product fit. You'll engage with customers, gather feedback, and translate their needs into actionable software requirements, enhancing pharmacy operations optimized through PrimeRx solutions.