About the Role
Imagine you had the chance to shape the people practices and philosophies of thousands of companies across the globe. This is the focus of Lattice’s Advisory Services team, whose mission is to bring the most relevant, data-backed, forward-thinking, expert guidance to our customers’ People Strategies.
As Lattice’s Talent Management specialist, you will advise customers and build best practices around performance management, compensation, and employee development programs. You will bring your extensive experience to bear, but will also learn from customers, partners, and Latticians as you seek to constantly evaluate and evolve our strategies and tactics.
Your primary responsibility will be working directly with Lattice customers to help them make informed decisions, craft change management plans, and ultimately achieve their people strategy goals using the Lattice platform. In addition to this, you will have general responsibilities around identifying best practices, enabling teams internally, consulting with the Lattice product team, and evangelizing externally.
Responsibilities
Bring and maintain deep expertise and specialization in all things Talent Management — from performance review design to competency framework development — pulling from past experience, engagements with current customers, and ongoing research and training
Manage a small team of domain experts that deliver services and insights to Lattice customers
Consult with Lattice customers on their strategic and tactical needs. Be prepared both to jump in on ad hoc meetings as well as to run well-developed plays (that you yourself have developed).
Partner closely with Lattice Customer Success team to ensure customers are receiving a seamless and professional experience
Partner closely with Lattice Implementation Services team to bring best practices to our customer launch programs
Educate Lattice CX, Sales, Marketing, and Product teams about best practices
Develop content (such as best practices guides, change management playbooks, and ‘state of’ presentations) to inform both customers and Latticians
Consult with the Lattice product team, offering guidance as they consider our product strategy and roadmap
Evangelize externally as you leverage your experience and expertise to help elevate Lattice’s brand and our ability to offer sound advice in the market
Qualifications
You have 7+ years of experience working in, and/or consulting in, the talent management space
You have designed and implemented change management programs
You are relentless learner and stay abreast of emerging trends in the industry
You are an exceptional listener and communicator
You translate complex ideas and decisions in written / presentation format
You demonstrate the ability to work independently and autonomously, but also communicate proactively to keep your stakeholders and teammates informed
You demonstrate interest and capacity for making an impact at a broad scale, be it across teams, companies or industries
You are able to advise companies in various stages (early stage to enterprise) and industries (tech, consumer goods, health services, etc)
You have experience with HR software technologies
You thrive in a fast-paced SaaS startup environment
Nice to have
Master’s Degree, preferably in the realm of Organizational Development, I/O Psychology or equivalent
Experience using and/or configuring performance management software (bonus if you have used Lattice!)
Strong data acumen; ability to analyze and use data to tell stories
Why Lattice?
We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of the product team. Now is the opportune time for a strong candidate to join, take on outsized ownership, and continue to grow with us.
• We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment
• The opportunity to join an experienced and ambitious team that is passionate about solving customers’ needs and loves coming to work every day
• Partner with 2,750+ companies around the world to make sure their employees are engaged and performing at a high level
• A culture that encourages and promotes professional growth and development, with continuous learning reimbursements
• Competitive salary, equity, and benefits
• Flexible vacation/time-off policy and hybrid work model with centrally located office
About Lattice
Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choice than ever before, businesses that put employees first are winning – and Lattice is building the tools to empower those people centric companies. Lattice is a people management platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line. Since launching in 2016 we have grown to over 3,100 customers globally, including brands like Slack, Pinterest, Reddit, and Asana.
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Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
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