Job details

Private Banking Assistant

POSITION SUMMARY

The Private Banking Assistant will help the Bank Officers to provides clients with exclusive financial services and products primarily to high-net-worth individuals, and their corporate interests. Help them to manage accounts and increase revenue and improves profitability by conducting business development activities to secure clients. Recommends new products and services to clients and prospect clients. Also provides high quality customer service, ensuring deposit and quality loan growth while enforcing compliance with all policies, procedures, and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist the account officers to assist the customer on all Private Banking Products understanding that all the required documentation as per our policies and procedures are in place
Assist the bank officer and branch manager to manage a portfolio of clients with a minimum of $500K in deposits or $1MM in residential loans in a professional manner
Monitors existing accounts assuring their compliance with Federal and State Regulations
Proactively cross-sell additional products through referrals and outbound calls. Perform daily monitoring and analysis of relationship portfolio and conduct necessary actions
Perform daily customer calls according to stipulated goal
Provides excellent customer service to internal and external customers while performing bank transactions and servicing
Sees that the customer is provided with proper documentation related to their account such as confirmation, advises, statements and others, as necessary or as requested by customer
Assist customer on Non-Discretionary Investments (i.e. Securities) Redemptions for the Legacy
Builds and expands quality consumer and/or corporate customer relationships by performing outbound calls and attending outside events, and through individual and team product sales, cross-selling and referrals to specialized areas
Responsible for selling and servicing all the bank’s products and services, to include personal and business account opening, while reaching and/or exceeding the monthly goals established by the bank’s management as well as prospect and solicit new personal and business relationships
Actively and effectively engage customer to promote portfolio growth
Perform various accounts services such as balance inquiries, account maintenance such as address change, debit card orders, credit card application, among others
Processes daily overdrafts and uncollected reports as well as outstanding past due credit cards
Processes check orders, wire transfer requests; stop payments, ATM matters, CTR processing;
Actively supports team to ensure that customer expectations and company goals are met while assisting with the training and mentoring of new associates
Maintains reports, records and documentation ensuring complete, accurate and concise records are kept
Maintains full knowledge and understanding of bank policies, procedures, regulatory and compliance requirements, including but not limited to BSA/AML, CDD, EDD, and others as defined by the Compliance Division and Information Security Division
Attends and/or complete all required training as assigned, including weekends
Ensures compliance with all applicable regulations and policies by completing tasks on a timely manner
Acts within Signature Authority Level, if applicable
Adhere to the bank’s Employee Handbook and respect all its norms
Other duties may be assigned as necessary by immediate manager to fulfill optimum efficiency of this position

ADDITIONAL DUTIES AND RESPONSIBILITIES

May provide input on Currency Transaction Reports prior to submission to BSA
Assists with branch audit program
Ensures quality appearance of premises, both internal and external
Maintains full knowledge, and is skilled in, the products/features of all deposit and credit accounts
Attends occasional meetings, events, and/or trainings on weekends or holidays as per business need.

EDUCATION AND/OR EXPERIENCE

Bachelor’s Degree in Business, Finance or equivalent discipline and/or two years banking experience; local and international Traveling; excellent communication skills and business attitude; good knowledge of US and Brazilian Markets, global economy, culture and Private Banking Products; physical requirements: long hours sitting and typing; related/equivalent prior work experience may be considered.

By Banco do Brasil

BB means big bucks or Banco do Brasil. The South American bank has more than 18,000 locations in Brazil and offices in more than 20 other countries. In addition to providing traditional retail banking services, Banco do Brasil and its subsidiaries...

3 jobs

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INDUSTRY

Banking & Lending

TEAM SIZE

No info

LOCATION

Hybrid, based in Brasília, Brazil

DATE POSTED

July 23, 2023