Job details

Processing Technician

If you are looking to join a dynamic team working in a fast-paced law enforcement environment, this unique opportunity may be the position for you!

The State of Connecticut, Department of Emergency Services and Public Protection (DESPP) has an exciting opportunity for one (1) Processing Technician to join our team at the Division of Emergency Management and Homeland Security (DEMHS).

Position Highlights

The candidates have to be willing to work dual assignment. The candidate will be assigned to work for two DEMHS locations, with an opportunity to telework as well. The primary location will be Hartford, with a secondary dual assignment location of Middletown.
As a member of the DEMHS team, you will be assisting at least 1 DEMHS regional office, and the DEMHS main office with a variety of tasks including processing and tracking grants submissions, paperwork associated with activation of volunteer emergency preparedness teams, and assisting with emergency activations of the DEMHS regional offices or the State Emergency Operations Center.
This is a full-time, first shift position.

State of Connecticut employees participate in a competitive benefits plan that includes:

Excellent health and dental coverage;
A generous retirement plan;
Paid time off;
A healthy work/life balance!

Discover the opportunity to:

To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule;
Engage in a rewarding career;
Assist our employees so they can achieve success;
Make a difference in the public sector;
Work together in a collaborative team environment.

Our Mission

The Division of Emergency Management and Homeland Security (DEMHS) is charged with developing, administering, and coordinating a comprehensive and integrated statewide emergency management and homeland security program that encompasses all human-made and natural hazards, and includes prevention, mitigation, preparedness, response, and recovery components to ensure the safety and well-being of the residents of Connecticut.

Watch the video below to learn about the benefits of working for the State of Connecticut!

Selection Plan

Please Note: Current state/agency employees wishing to apply for this vacancy as a transfer must submit an application.

To Apply:

In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Important Information After You Apply:

Candidate selected for an interview must provide the following at the time of interview:

State Employees:

Two (2) most recent performance evaluations
Completed CT-HR-13

Non-State Employees:

Two (2) professional reference contact information (Name, E-Mail Address, Phone Number)
Completed CT-HR-13

Candidates who have been selected for employment with the Department of Emergency Services & Public Protection are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks. Selection for employment is contingent upon satisfactory completion of the background investigation. Click here CT-HR-13 to complete the Criminal Convictions addendum. The CT-HR-13 can also be found on the DAS website by typing in "CT-HR-13" into the "Search Department of Administrative Services" search field. Also considered in this selection process: Any pending or disciplinary history within the past 2 years and review of attendance records. Failure to provide the required documents listed above or submit your application accurately and on time, will eliminate you from the recruitment process.
This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Connect With Us:
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Nick Naples at Nicholas.Naples@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

EXAMPLES OF DUTIES

Performs the most complex duties related to an agency’s clerical processing functions;
Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations;
Makes corrections and/or additions;
Devises follow up procedures to efficiently and effectively carry out activities;
Initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives;
Interprets and applies state statutes and regulations relating to the particular processing service;
Makes decisions as to case status, transaction permissibility or admissibility;
Responds to internal and external inquiries for information and assistance;
Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs;
Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
Maintains records and logs;
Prepares status or statistical reports related to processing function;
Assists in maintaining general files in support of processing function;
Initiates correspondence in carrying out duties;
Types correspondence, forms, file documentation, etc. in support of processing function;
May process fees and maintain financial records;
May lead lower level clerical employees assisting in carrying out processing responsibilities;
Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of office systems and procedures;
Skills
- interpersonal skills;
- oral and written communication skills;
Ability to
- compose effective correspondence and forms;
- read, comprehend and apply laws, regulations, and procedural guidelines;
- organize and coordinate workflow;
- articulate ideas and information effectively;
- perform research assignments;
- devise and maintain record keeping and filing systems;
- examine documents for accuracy and completeness;
- operate office equipment including computers, tablets, and other electronic equipment;
- operate office suite software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of clerical work experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

Experience interpreting and implementing written grant requirements.
Experience providing instruction to municipalities regarding departmental or grant requirements.
Experience working independently while managing competing priorities and meeting deadlines.
Experience with computer applications, including Microsoft Excel and Word.
Experience following departmental procedures for handling confidential information.
Experience communicating orally or in writing with government and private sector officials.
Experience tracking timelines, milestones, and documentation.