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Job details

Product Manager - Digital Banking

Location: Paducah, KY, Amarillo, TX, or Franklin, TN, CSI office. Open to discussion.

JOB SUMMARY

The Product Manager I is primarily responsible for the day-to-day management of the products, features, or modules they are assigned. The Product Manager I distills the product strategy into executable product roadmaps that increase the value of the products. The Product Manager I partners with technology, marketing, sales, and customer support as part of the product team to achieve improved results in the marketplace.

KEY RESPONSIBILITIES

Manages the intake of new product enhancements requests and ideas ensuring that all accepted requests align with the overall product strategy defined. Declines any requests in a timely manner which do not align to the product strategy.
Creates epic and feature documentation and context of market problems to empower designers and developers to create the right solutions. Explains the use cases experienced by personas that create the problems to be solved. Defines the definition of done for epics and features.
Manages and refines assigned product backlogs ensuring prioritization is current and partners with Technical PO to provide details and context so that the squad can deliver the epic or feature.
Monitors and internally communicates key dates, progress, and checkpoints during delivery of the product initiative.
Participates in UAT activities to help validate user stories.
Participates in Product Strategy sessions as needed for assigned products and features.
Accountable for the creation of the product roadmaps necessary to deliver the product strategy. Engages with Product Line Leaders to review roadmap changes and validate the roadmap.
Acts as an SME (Subject Matter Expert) for the products and features they are responsible for. Provides market and solution information to support channel opportunities and activities including customer support, deep dive demos and production issue resolution.
Responsible for coordinating BCRD (Archer) responses for the products and partner solutions they are responsible for.
Performs other duties as assigned.

PRIMARY RESULTS ACCOUNTABLE FOR ACHIEVING

Creates and executes the product roadmap to deliver new products and features.
Create a clear and concise articulation of the market problems the product is intended to solve. Use that to drive all internal processes, from product approval to development to go-to-market.
Maintains partner or vendor operational contacts for associated product portfolio.

JOB REQUIREMENTS

Education & Certifications:

Education or job knowledge equivalent to college or university undergraduate education. Pragmatic Certified Level II (minimum) – preferred.

Experience:

The minimum amount of relevant work experience required to successfully perform the job is up to two (2) years.

General banking, FinTech related or digital banking experience required.

Product management experience, required.

Required Skills:

Advanced business acumen
Communication skills – strong written and verbal
Reasoning skills
Computer skills
Project Management skills
Administrative skills
Analytical skills
Networking skills
Negotiation skills

RELATIONSHIP BUILDING

This position requires regular contact both inside and/or outside the company.

DECISION MAKING

The position requires the use of judgment to plan and perform; general decisions are made to solve a problem or select a course of action for a standard or recognized method of operation

SUPERVISION RECEIVED

General Direction. Exercises considerable latitude in determining objectives and approach to assignments. Completed work is reviewed from a long-time perspective for desired results.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel: Minimal travel required (up to 20%).

Physical Demands:

The employee is regularly required to sit, talk, and hear, and use hands to finger, handle or feel. This position requires the ability to occasionally lift or move up to 10 pounds. This position requires close vision (clear vision at 20 inches or less) and the basic need to look at a computer screen 8 hours a day.

Not For Colorado, Washington, California, New York City, or Albany County, NY applicants:

This position is not open for Colorado, Washington, California, New York City, or Albany County, NY applicants

CSI is a leading fintech, regtech and cybersecurity solutions partner operating at the intersection of innovation and service. As a trusted technology company, CSI excels at driving businesses forward with a unique blend of cutting-edge solutions, decades of experience and a commitment to authentic partnerships defined by our customer-first culture.

CSI is dedicated to providing challenging and rewarding careers for our employees across the country and offers a competitive compensation package, including health, dental and vision insurance, paid vacation, 401k, and much more!

For more information about CSI, visit www.csiweb.com.

CSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis.

If you live less than one (1) hour drive from a CSI office, you will be required to be hybrid in-office.

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3.8

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CEO of Computer Services

David Culbertson

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By Computer Services

Computer Services, Inc. (CSI) was incorporated in 1965 with six employees and three customer banks. Today, CSI is one of the nation’s largest providers of dynamic technology solutions that help financial institutions and corporate entities remain ...

10 jobs

INDUSTRY

Financial Transaction Processing

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Paducah, KY

DATE POSTED

August 5, 2023