Product Manager Hospitality Reporting & Data Management

Product Manager, Hospitality Reporting & Data Management

Salido- REMOTE

What you’ll do:

Define product vision and strategy and own the optional, value added features that enhance the Core experience, especially regarding reporting.
Work closely with engineering teams on communicating product requirements through all phases of the product life cycle.
Research and validate product initiatives.
Define, document, and review requirements with stakeholders and engineering.
Facilitate beta testing to recommend improvements to the product prior to launch.
Communicate development status and go-to-market strategy to leadership and internal teams.
Develop and write training content to ensure alignment of product knowledge internally and externally.
Define and analyze data driven metrics that inform success.
Champion the merchant and their customers to offer a stable, secure, and seamless payments experience.
Collect and prioritize feedback and requests from merchants, sales partners, and the organization.
Research and understand industry trends and the competitive landscape.
Work with all available resources to deliver the best products and services.

What we need from you:

BA/BS in a technical or quantitative field.
3+ years of Product Management experience, primarily in hospitality technology such as point-of-sale platforms, ordering platforms or reservation platforms.
2+ years of Professional experience and knowledge of CRM, menu & inventory and labor management components.
Payment industry experience such as processing, networks, issuers or gateways.

How to be an all star:

You are a creative and strategic product thinker.
You have a strong understanding of different restaurant and hospitality systems and how they should communicate with each other.
You are a storyteller with strong verbal and written communication skills to identify user challenges and needs.
You can positively influence others and maintain effective business relationships.
You are self-motivated with the ability to work through uncertainty.
You have a proven track record of building products from inception to execution.
You have a passion for Hospitality and Hospitality Technology.
You have an interest in or knowledge of Financial Technology
You have working knowledge of the agile development process.

SALIDO, a wholly owned subsidiary of North American Bancard, continuously innovates hospitality technology so that operators can lower costs and increase profits. Founded in 2013, SALIDO is building the first-ever Restaurant Operating System that combines all operating needs on one cohesive platform. The SALIDO product platform includes point of sale, labor, inventory, reporting and much more.

At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

North American Bancard Glassdoor Company Review

3.6

North American Bancard DE&I Review

No rating

CEO of North American Bancard

Marc Gardner

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By North American Bancard

Our vision is a new paradigm of commerce that simplifies the modern business model — driving smarter operations, enhancing security, and fostering effortless personal interaction between merchants and their customers. Our mission is to be the eas...

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FUNDING

Private

INDUSTRY

Financial Transaction Processing

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Troy, MI

DATE POSTED