DigitalGenius is the CX platform for e-commerce combining proprietary artificial intelligence with process automation to deliver incredible customer satisfaction. The company is growing 50%+ year on year and aims to continue at this pace in the coming years
We are working with some of the fastest growing and established global e-commerce and retail players including G Star, ON, Selfridges, Brooks Brothers and many more.
We are friendly and informal people who are passionate about our brand as we all have a stake in our success. We have an inclusive environment, welcoming the skills and experience from many diverse backgrounds and together we have created who we are and what we sell. We are proud of our achievements and continue to strive for the unknown.
We have raised over $20 million, working with the likes of MMC ventures, Paua Ventures, Runa Capital and other leading VCs.
The Role:
Here at DigitalGenius the goal is to become the world’s leading automation platform in e-commerce.
Our product marketing function has a huge role to play in shaping the company’s proposition, focus areas and competitive edge, working closely with Product, Engineering, Sales and Customer Success. Thanks to good early work most of the foundations are in place - now we are looking for a very ambitious, creative product marketer to join us to help double our PMM bandwidth.
This is a unique chance to accelerate your career in a fast-moving, malleable environment. You’ll work very closely with the company leadership to create snappy narratives and engaging experiences that elevate DigitalGenius's product to the stature that it deserves.
Responsibilities will include:
Requirements
Benefits
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
DigitalGenius leverages deep learning to understand customer service queries, then resolves them by automating backend processes through a robust set of APIs. This enables end-to-end case resolution of the common repetitive journeys without human ...
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