Product Operations Program Manager

The Engineering & Product Management Operations team ensures the organizational and operational health of the Research and Development (R&D) organization. Within R&D our goal is to deepen clarity, increase effectiveness, efficiency, and engagement, and maximize the delivery of customer value. We do this through the creation, removal, and management of programs, processes, systems, and tools.

We are looking for an organized, driven, and collaborative Product Ops Program Manager to join our team. You will partner closely with a cross-functional pillar leadership team that is responsible for managing a group of more than 150 Asanas who are designing, building, and shipping our products and services.

You will embed with the leadership team to drive the group's operational and organizational strategy, defining effective operating rhythms to maximize velocity and engagement of the pillar. You will orchestrate regular business rhythms for the pillar, including roadmapping, headcount planning, goal setting and assessment, and strategy and execution reviews. You will also be part of a core team with other embedded operational program managers who are each responsible for and aligned with the other pillars. You will help determine when and where we should or shouldn't standardize operations across all of R&D.

What you'll achieve

• Execute strategic planning for the pillar, organizing critical tasks to help the pillar deliver an ambitious product roadmap
• Identify and remove blockers for product teams through automating and removing processes in the product development lifecycle
• Establish effective communication patterns for the pillar leadership team, setting up and managing monthly written updates and pillar-wide All Hands
• Act as the 'chief-of-staff' to the pillar leadership team ensuring that leadership meetings within the pillar are run effectively, with clear goals and outcomes
• Foster a culture of belonging, engagement, and customer-centricity within the pillar by incentivizing and celebrating the right patterns
• Identify and mitigate friction points in our product development process, evolving processes and systems to ensure we ship value to customers quickly
• Develop deep expertise in the Asana product, championing best practices in our product

About you

• Strong communication and relationship-building skills: Experience partnering closely with cross-functional leaders from a wide variety of disciplines and backgrounds.
• Ability to navigate and thrive in ambiguity: You show proven results for growing a business, processes, and systems to drive growth and efficiency.
• Get Stuff Done: You deliver high-quality results. You speak with clarity and organize thorough project plans. You understand how organizations function and identify problems before they emerge. You know an excellent status update when you read one and can write your own with ease.
• Intuition / experience for how software gets built: You don't need any specialized certification, but you know what teams need to do to ship high quality software.

What we'll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $139,000 - $221,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor's and Inc.'s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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