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Product Support Associate

Product Support Associate
Job Title: Product Support Associate
Location: Los Angeles, CA (open to hybrid applicants)
Salary: $45K-$95K (DOE)
Requirements: BS/MS, Molecular Biology Techniques, in situ hybridization

We are a biotech startup company creating programmable molecular technologies for multiplexed quantitative bioimaging. We are looking for an experienced Product Support Associate to join our team responsible for providing customer support and product expertise. You must have excellent quantitative analysis and wet lab skills, as well as experience with In Situ Hybridization, Immunohistochemistry, Immunofluorescence, Flow Cytometry, and Blotting Techniques. You must be able to work independently and be highly organized.

If this sounds like you, I'd love to hear from you!

Top Reasons to Work with Us

At our company, you will have the opportunity to work on cutting-edge technologies and products in the Biotechnology industry and make a name for yourself in the field. You will join a team of experienced professionals and benefit from ongoing professional development and a dynamic work environment.

What You Will Be Doing

As a Product Support Associate, you will be responsible for providing technical support for customers and assisting with product implementations. You will be interacting with customers, providing product guidance, troubleshooting issues, and administering customer service.

What You Need for this Position

  • BS/MS in life sciences or a related with 2+ years of wet lab experience
  • Previous experience in a customer experience/support role is highly preferred
  • Experience with general molecular biology techniques, in situ hybridization (fluorescent and/or chromogenic), immunohistochemistry, immunofluorescence, flow cytometry, blotting techniques, and quantitative analysis of experimental data preferred

What's In It for You

  • Salary Range ($45,000-$95,000/ yr depending on experience and title)
  • Comprehensive Benefits
  • 401K
  • Equity
So, if you are a Product Support Associate with experience, please apply today!

Applicants must be authorized to work in the U.S.


CyberCoders is proud to be an Equal Opportunity Employer


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Founded in 1999, CyberCoders is built on a success oriented culture. Above all – we know both candidates and clients want quality and they want it now. We are fast, and we work with integrity. We work hard, play hard, and believe in always having ...

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DATE POSTED
June 23, 2023

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