Claims Adjuster Trainee - job 1 of 12

Join Forbes' 2024 Best Employer for Diversity!As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business nee d . In this hybrid work environment, you'll be supported by your leaders and tenured c olleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.Duties & responsibilities (upon completion of training)• Determine coverage• Determine liability (who's at fault for the damages)• Interview customers, claimants, and witnesses• Partner with appraisers/estimators to manage vehicle repairs• Negotiate with customers and other insurance carriers and resolve claimsMust-have qualifications• Three years of relevant work experience OR• Bachelor's degree OR• Two years relevant work experience and an associate degreeTraining Schedule: Monday-Friday, 8:30am to 5:30pmOnboarding Training Schedule: Monday-Friday, 8:00am to 5:00pmWork Schedule: Monday-Friday, 9:00am to 6:00pmLocation: 5505 Victoria Ave, Ste 200, Davenport, IowaCompensation• Once you complete training (which includes passing any necessary testing requirements), your salary will range from $51,000-$54,500/year, however, during training, you will be paid an hourly rate based on your annual salary• Gainshare bonus up to 16 % of your eligible earnings based on company performanceBenefits• 401(k) with dollar-for-dollar company match up to 6%• Medical, dental & vision, including free preventative care• Wellness & mental health programs• Health care flexible spending accounts, health savings accounts, & life insurance• Paid time off, including volunteer time off• Paid & unpaid sick leave where applicable, as well as short & long-term disability• Parental & family leave; military leave & pay• Diverse, inclusive & welcoming culture with Employee Resource Groups• Career development & tuition assistanceEnergage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.Equal Opportunity EmployerFor ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at