Data Analyst Lead

Join Forbes' 2024 Best Employer for Diversity!As a lead data analyst on the Performance Measurement and Analysis team, you'll focus on quantitative analysis. This includes working with internal customers to understand their requirements, collaborating with peers, presenting unique findings to leadership, and implementing solutions. In this role, you'll collaborate with your team to provide analytics and reporting for our contact center operations. You’ll utilize advanced analytical, statistical, and technical methods to answer complex business questions and provide solutions. In addition, you'll focus on automation and data validation to improve efficiencies and reduce waste.This is a remote position.Must-have Qualifications• Bachelor's degree or higher in a quantitative field of study and a minimum of five years of analytical work experience• Instead of a quantitative degree, a bachelor's degree or higher and a minimum of seven years of analytical work experience• Instead of a degree, a minimum of eight years of analytical work experiencePreferred Skills• Proven statistical analysis experience with the use of qualitative and quantitative data to make business decisions, measure outcomes, and drive execution to deliver meaningful impact and growth. This includes experience with A/B testing, experimental design, data analysis, and regression testing.• Demonstrated ability to lead/manage multiple projects simultaneously and experience influencing leadership decisions• Knowledge of Hadoop, Python, Github, SSIS or AWS• Experience maintaining Tableau dashboards; willingness to learn how to develop Tableau dashboards• Ability to learn quickly and work in an adaptive, team-oriented environmentCompensation• $93,200-$124,300/year• Gainshare bonus up to 30% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performanceBenefits• 401(k) with dollar-for-dollar company match up to 6%• Medical, dental & vision, including free preventative care• Wellness & mental health programs• Health care flexible spending accounts, health savings accounts, & life insurance• Paid time off, including volunteer time off• Paid & unpaid sick leave where applicable, as well as short & long-term disability• Parental & family leave; military leave & pay• Diverse, inclusive & welcoming culture with Employee Resource Groups• Career development & tuition assistance• Onsite gym & healthcare at large locationsEnergage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.Equal Opportunity EmployerSponsorship for work authorization for foreign national candidates is not available for this position.For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/JobBusiness AnalysisPrimary LocationUnited StatesScheduleFull-timeEmployee StatusRegularWork From HomeYes