Project Consultant - MDU

TDS is looking for a Remote Project Consultant of Multi-Dwelling Units(MDU) to join our team!!!

As a Project Consultant-MDU you will lead a National portfolio of Multi-Dwelling Units (MDU) accounts (developers, builders, property owners, management firms and HOA’s) through implementation of services with a focus on driving a positive customer experience to ensure the MDU channel attains their stated revenue and objectives. These complex projects and services include but are not limited to property/development implementations of fiber building enablement, Bulk Internet, Bulk Video, Always on Broadband (AOB) and internal wiring of fiber to the unit. You will ensure that they manage assigned projects through to successful and timely upgrade/installation which will be measured by meeting building occupancy dates, project timelines, and customer survey results. Having the ability to understand and facilitate discussions a customer/vendor may have regarding the design, engineering or provisioning of a product is essential to ensure an order is correct and on track for a seamless implementation. Acting as a liaison between a customer/vendor and TDS support team is frequently warranted. In this role, you are foundational to managing the customer’s expectations by determining the customer needs and timelines and communicating expectations accurately throughout the sales onboarding process. To be successful in this role, you must have a solid understanding and up-to-date knowledge of all processes, procedures and systems that affect their MDU customer base.

*This position would normally have a shift of 8am-5pm Monday-Friday but times could fluctuate based on meetings with clients*

The pay range listed for this position represents the low and high end of the base compensation range. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. Certain positions are eligible for additional forms of compensation such as bonuses and equity awards.

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com.

TDS Telecom, headquartered in Madison, Wis., employs 3,400 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000® company. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com.

Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!