Project Manager

As a Configuration Manager, you will contribute and manage configuration projects across multiple work-streams i.e., Calc, Forms & Letters, and Web, and will be responsible for managing deliveries on projects within defined timelines and meet defined KPI’s. The Configuration Manager will also monitor and reports on system/release performance, identifies opportunities for optimization/improvement, and ensures compliance with relevant best practices, regulations, and standards. He will be managing the configuration management team within a project and ensuring that team members have the necessary skills and resources to perform their duties effectively.

• Responsibilities
• Manage a team of configuration Analyst within a Project
• Performing Requirement Analysis, configuration, unit testing of different phases of client implementation life cycle on ongoing basis
• Developing and maintaining configuration baselines and version control
• Liaise with onshore Config lead\Requirement lead on clarifying requirements related questions.
• Liaise with Project Manager, Onshore config & QA to firm up on timelines and deliveries on projects.
• Responsible for smooth transition of new business/ process. Work in team or individually (as required) to assist in smooth integration/transition of processes.
• Uses key performance indicators to monitor progress towards work group goals and drives for better results.
• Maintaining accurate configuration records and managing configuration items
• Perform Requirement Gap analysis early in the project.
• Executes/Reviews Code for accuracy/completeness and mapping to Requirement Artifacts
• Manage implementation of process improvements initiatives.
• Manage/Implement process SLA’s and adherence to defined workflow.
• Removes barriers to team members delivering high quality client service.
• Develop/Plan tasks in ADO & monitor them for timely update and completion.
• Develops others’ understanding and appreciation of client needs and the impact of their actions on client satisfaction.
• Deepens the subject matter knowledge and skills of team members and helps them elevate their credibility with clients.
• Helps team members balance day to day activities with longer term projects. Balances “getting it right” with “getting on with it”.
• Recognizes and celebrates individual and team achievements.