Project Services Coordinator

Project Service Coordinator-2

Job Description Summary

Coordinate Service work done at site and ensure it complies with ABB's and customer's standards, procedures and policies. Single point of contact for the customer during the execution of a Service job.

Job Description

1. Single point for customer Builds and maintains sustainable relationship with customer. Manages customer requirements and customer enquiries. Ensures continuous communication.

2. Coordination Coordinates, plans, schedules and oversees all Service jobs with necessary resources, spare parts and logistics for site.

3. Contract management Manages customer satisfaction by ensuring that ABB fulfils its contractual obligations and business requirements. Ensures the required quality is delivered and the health, safety and environmental issues are competently managed. Reviews the scope of the work and ensures that all parties fulfil their contractual obligations, particularly in regard to claims and changes.

4. Service order process Manages the Service order process in a timely manner from quotation to invoicing and cash collection.

5. Reporting and documentation Manages all required reporting and documentation. Ensures all necessary data has been registered in a timely manner in the system.

6. One ABB Cooperates and coordinates activities with other ABB units and teams to harmonize Service activities and to maximize Service sales at every opportunity. Ensures the transfer of Service findings to the product/system Local Business Units for improvement of their offerings.

Job Types: Full-time, Contract

Salary: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Logistics: 4 years (Required)

Work Location: Remote