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Associate Technical Writer 692

At Protegrity, we lead innovation by using AI and quantum-resistant cryptography to transform data protection across cloud-native, hybrid, on-premises, open source, and SaaS environments. We leverage advanced cryptographic methods such as tokenization, format-preserving encryption, and quantum-resilient techniques to protect sensitive data.


As a global leader in data security, our mission is to ensure that data isn’t just valuable but also usable, trusted, and safe.


Protegrity offers the opportunity to work at the intersection of innovation and collaboration, with the ability to make a meaningful impact on the industry while working alongside some of the brightest minds. Together, we are redefining how the world safeguards data, enabling organizations to thrive in a GenAI era where data is the ultimate currency. If you're ready to shape the future of data security, Protegrity is the place for you.

 


Join our Dynamic Team at Protegrity:


As an Associate Technical Writer! You'll create, update, and peer-review technical user guides, reference guides, programming guides, and all product documentation for our cutting-edge data security software. Provide editorial support for product descriptions, release notes, corporate security policies, performance reports, security reports, and white papers on various use cases of Protegrity products and data security technology solutions. If you have a strong technical background, excellent command of the English language, and a passion for writing and editing technical documentation, we want to hear from you.


Responsibilities:
  • Organize material, write, edit, and publish new and existing product documentation for a sophisticated security technology user audience.
  • Work with Documentation Manager to participate in efforts to peer review, restructure, optimize, improve, and expand the product documentation set.
  • Participate in efforts mentor junior writers in documentation activities.
  • Interpret product specifications and incorporate into product documentation.
  • Work with Product Management, R&D, and QA teams to gather documentation requirements.
  • Interview and interact with R&D and QA teams to interpret product specifications.
  • Gather information and research material to develop an in-depth knowledge of product technologies.
  • Create graphics and illustrations such as process and data flows.
  • Contribute content for presentations, white papers, web pages and any materials used for internal or external communication about Protegrity products.

Required skills:
  • Bachelor's degree in English, Communications, Technical Writing, or a related field.
  • 2 years relevant experience writing highly technical software documentation targeted to audiences of various skill levels.
  • Strong attention to detail and ability to work independently.
  • Ability to understand and explain complex technical concepts in a clear and concise manner.
  • Ability to be immersed in the technology and very quickly develop product knowledge.
  • Excellent command of written and spoken English language, including software development vocabulary.
  • Exhibit excellent analytical and problem solving skills.
  • Familiarity with the Markdown markup language.
  • Expert knowledge of the Microsoft Office suite.
  • Experience creating graphics using PowerPoint, Visio, SnagIT or other drawing tools.
  • Strong technical educational background, Software engineering or QA background, a big plus!
  • Experience with source control tools, such as, Subversion, GIT.
  • Experience in generating HTML (web) product help, and online help.

Desired Skills:
  • Prior experience in writing and editing product and service documentation for data security software products.
  • Experience in developing training materials for technology users.
  • Experience in working with offshore authors and engineers.
  • Experience with wikis and task tracking systems, ideally Confluence and JIRA.
  • Experience with bug tracking systems such as JIRA.
  • Familiarity with Agile methodologies and software development lifecycle.


Why Choose Protegrity:
  • We offer a highly competitive compensation and benefits package as well as the excitement, challenges, and rewards of a fast-growing, entrepreneurial company.
  • Become a member of a leading Data Protection, Privacy and Security company during one of the best market opportunities to come along in a generation.
  • Competitive Compensation/Total Reward Packages that include:
  • Health Benefits (Health/Dental/Vision)
  • Paid Time Off (PTO) & Flexible Fridays with approval
  • Annual Bonus Incentives
  • Commission Plan with accelerators
  • Short- and Long-Term Disability
  • Work on global projects with diverse, energetic, team members who respect each other and celebrate differences
  • Remote workforce


Working Model:
  • This role is available as fully home-based and generally would require you to attend on-site meetings only occasionally based on business needs. In certain circumstances the work model may change to accommodate business needs.


We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning & development.

 

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All qualified applicants and current employees will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.

 

Please reference Section 12: Supplemental Notice for Job Applicants in our Privacy Policy to inform you of the categories of personal information that we collect from individuals who inquire about and/or apply to work for Protegrity USA, Inc., or its parent company, subsidiaries or affiliates, and the purposes for which we use such personal information.

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What You Should Know About Associate Technical Writer 692, Protegrity

At Protegrity, we are looking for an Associate Technical Writer who is passionate about technical documentation and data security technology. As part of our dynamic team, your role will involve crafting, updating, and peer-reviewing an array of documents including user guides, reference guides, and programming manuals for our cutting-edge data security solutions. You'll have the chance to work closely with various teams such as Product Management, R&D, and QA to ensure that our documentation is not just comprehensive but easily understandable for users of all skill levels. Your strong command of the English language and technical expertise will be vital as you interpret product specifications into clear written content that resonates with our audience. If you seek a workplace where you can grow while making a significant impact in the world of data protection, then Protegrity is the place for you. Join us in shaping the future of data security as an Associate Technical Writer, where your contributions will ensure that sensitive data is not just secure but also accessible and usable. With a competitive compensation package and opportunities for professional development, this position promises an environment filled with innovation and creativity. Let’s redefine data security together!

Frequently Asked Questions (FAQs) for Associate Technical Writer 692 Role at Protegrity
What are the responsibilities of an Associate Technical Writer at Protegrity?

As an Associate Technical Writer at Protegrity, your responsibilities include creating and updating user guides, programming guides, and various forms of documentation for our data security products. You'll collaborate with Product Management, R&D, and QA teams to gather documentation requirements and ensure clarity and completeness. Additionally, you may mentor junior writers, work on editorial support, and contribute to corporate communications like white papers and presentations.

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What qualifications are required for the Associate Technical Writer position at Protegrity?

To be considered for the Associate Technical Writer role at Protegrity, candidates should hold a Bachelor's degree in English, Technical Writing, Communications, or a related field. A minimum of 2 years of relevant experience in writing technical software documentation is also required, alongside strong attention to detail, ability to convey complex concepts, and familiarity with source control tools like GIT or Subversion.

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What software skills are beneficial for the Associate Technical Writer at Protegrity?

The Associate Technical Writer position at Protegrity requires strong skills in Microsoft Office Suite and a good understanding of Markdown. Familiarity with graphic creation tools such as PowerPoint and Visio is a plus, as you'll need to create illustrations and process flows. Experience with version control systems and web product help generation will enhance your application.

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Does Protegrity offer remote work for the Associate Technical Writer position?

Yes, the Associate Technical Writer role at Protegrity is available as fully home-based. While the majority of your work can be done remotely, there may be occasional on-site meetings depending on business needs. This flexibility is designed to support a work-life balance while allowing you to contribute to innovative projects.

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What is the work culture like at Protegrity for an Associate Technical Writer?

At Protegrity, the work culture for an Associate Technical Writer is inclusive and collaborative. We value innovation and diversity, encouraging employees to bring their whole selves to work. You'll be part of a supportive team that celebrates differences and prioritizes professional growth and learning opportunities in an exciting and fast-paced environment.

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Common Interview Questions for Associate Technical Writer 692
Can you describe your experience with technical writing in the software industry?

In your response, highlight specific projects where you wrote technical documentation. Discuss the types of documents you have created, such as user manuals or product guides, and the software products you worked with, illustrating your understanding of complex technical concepts and how you made them accessible to diverse audiences.

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How do you approach gathering information for your documentation?

Explain your process for gathering information, such as interviewing subject matter experts, reviewing existing literature, and using product specifications. Emphasize the importance of clarity and accuracy in your writing and how active communication with product teams contributes to enhanced documentation.

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What tools and technologies have you used for technical writing?

Discuss your proficiency with tools like Microsoft Word, Markdown editors, or web-based documentation platforms. Mention any experience with version control systems, graphic design tools, or content management systems, explaining how these technologies optimize your documentation processes and enhance collaboration.

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How do you ensure that your technical documents are user-friendly?

Describe your approach to structuring documentation, such as using clear headings, bullet points, and consistent terminology. Highlight your focus on understanding the audience's skill level, incorporating feedback, and conducting usability tests to refine documentation for clarity and accessibility.

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Have you ever had to mentor or guide a junior writer? How did you approach it?

Share your experiences mentoring others, focusing on your communication style and leadership methods. Discuss how you would provide constructive feedback, encourage collaboration, and share best practices to foster their growth in technical writing.

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What strategies do you use to handle tight deadlines in technical writing?

Outline your time management techniques, such as prioritizing tasks, breaking down larger projects into manageable sections, and utilizing project management tools. Discuss any strategies you employ to maintain quality while meeting deadlines, and how you communicate with teams to set realistic expectations.

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Can you give an example of a complex technical concept you've had to simplify?

Provide a specific scenario where you successfully translated a complex subject into a more digestible format. Discuss your thought process, any challenges faced, and the positive feedback received from users or stakeholders, showcasing your ability to bridge technical gaps.

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How important is collaboration when writing technical documentation?

Emphasize that collaboration is crucial for accurate and comprehensive documentation. Discuss your experience working with cross-functional teams, how you gather insights from various stakeholders, and how collaborative efforts lead to refined and effective technical content.

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What do you enjoy most about being a technical writer?

Share your passion for making complex information understandable and the satisfaction you get from helping users succeed. Discuss how your love for technology and communication drives your desire to create high-quality documentation that enhances users' experiences and supports the overall success of products.

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What are your thoughts on using visuals in technical documentation?

Express your belief that visuals play a vital role in enhancing understanding and engagement. Share examples of how you've incorporated diagrams, screenshots, or flowcharts into your writing to illustrate concepts and improve the overall usability of the documentation.

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Protegrity was born of the need to deliver a new kind of data security that is equipped to meet the challenges of modern enterprises: security that protects the data itself everywhere it goes while enabling businesses the freedom to transform and ...

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DATE POSTED
April 24, 2025

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