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Senior Litigation & Operations Counsel

Company Description

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

Job Description

We are seeking a highly experienced and dynamic legal professional to join our team as Senior Litigation & Operations Counsel.  This role will be instrumental in managing the company's litigation, as well as providing comprehensive strategic legal advice to our field operations team and other functions on a wide range of business, compliance, regulatory, and other issues. The ideal candidate will be a proactive legal partner able to navigate the complexities of our business environment with integrity and strategic acumen.  Additionally, the role will involve consulting with business units on compliance, risk mitigation, addressing customer issues, responding to government inquiries, and managing and reporting on legal operations and budget matters. 

The ideal candidate will possess strong academic credentials and over 10 years of relevant private practice and in-house experience. They will be an experienced and business-minded attorney, a strong and decisive negotiator, an efficient multi-tasker, and a skilled people and project manager. 

Responsibilities: 

  • Litigation Management: Lead, manage, and oversee all aspects of the company’s litigation, administrative matters, and other legal disputes, including strategy, budgeting, and supervision of outside counsel.  Develop and implement litigation strategies that align with business objectives and risk tolerance. Represent the company in court proceedings, mediations, and arbitrations.  Analyze litigation trends and outcomes to inform future strategies and decision-making. 

  • Operational and Business Advice and Counsel: Provide strategic legal counsel to our field operations teams and other business functions on legal matters, regulatory compliance, and risk mitigation.  Stay abreast of legal developments and best practices relevant to the company's operations.  Partner with cross-functional teams to support business initiatives and projects with legal analysis and recommendations.  Serve as a trusted advisor to senior leadership on critical legal and business strategies.  Draft, review, and negotiate contracts and agreements pertinent to field operations.  Provide training and guidance to field operations staff on legal and compliance matters. 

  • Dispute Resolution and Investigations: Address customer issues and respond to inquiries from government agencies.  Conduct internal investigations and audits as required.  Ensure prompt and effective responses to regulatory and legal inquiries. 

  • Regulatory and Compliance: Advise on and implement policies and practices that ensure ongoing compliance with federal, state, and local laws.  Collaborate with internal departments to support compliance initiatives and mitigate legal risks.  Develop training programs to educate employees on legal and regulatory requirements.  Areas of emphasis include data privacy, cybersecurity, marketing, consumer protection, and employment matters.  

  • Budgeting and Reporting: Monitor legal expenditures and assist in managing the legal department's budget.  Prepare profit and loss (P&L) and other reports related to legal activities. 

  • Leadership and Collaboration: Supervise and develop a team of 1 legal professional to ensure cohesive and comprehensive legal support.  Build and maintain strong and productive relationships internal and external stakeholders. 

Qualifications

  • Juris Doctor (JD) degree from an accredited law school 

  • Admission to a state bar and in good standing, with the ability to practice law as in-house counsel in Texas 

  • 8 to 10 years of legal experience, with a focus on litigation and business counseling 

  • Strong subject-matter expertise and knowledge of relevant laws and regulations 

  • Excellent analytical, negotiation, and communication skills 

  • Ability to manage multiple priorities and work under pressure 

  • Experience working in a corporate legal department preferred 

  • Strong problem-solving and decision-making abilities 

  • Proficiency in legal research and writing 

  • Strong organizational and time management skills 

  • Demonstrated responsiveness and commitment to clients and problem-solving 

  • Ability to manage internal and external support effectively and efficiently (e.g., attorneys, paralegals, consultants) 

  • High level of discretion, maturity, and ethical integrity 

  • Process-minded with respect for existing processes and an eye toward identifying efficiencies and enhancements 

  • Ability to work and coordinate across business units with an eye toward the bigger picture 

  • Ability to adapt to changing organizational needs and business environments 

 

Additional Information

Workplace

  • One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
    • Our office is based in Plano, east of I75 near E. Park Blvd, just North of Historic Downtown Plano.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

 

REF2903O

Public Storage Glassdoor Company Review
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CEO of Public Storage
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Joseph D. Russell, Jr.
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Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Litigation & Operations Counsel, Public Storage

Public Storage is looking for a Senior Litigation & Operations Counsel to join our dynamic team in Plano, TX. With a legacy that dates back to 1972 as the largest owner and operator of self-storage facilities in the world, we're not just about storing items; we're about providing excellent service and fostering an engaging work environment. As the Senior Litigation & Operations Counsel, you will play a pivotal role in overseeing the company's litigation processes and ensuring our operational teams are legally sound and compliant. You'll provide strategic legal advice, manage legal operations, and tackle all aspects of litigation, from strategy to budgeting and even supervising outside counsel. We're seeking someone with a robust background in litigation and business counseling, ideally with over 10 years of experience. You should feel comfortable navigating complex legal landscapes, drafting and negotiating crucial contracts, and partnering with our various teams to mitigate legal risks. If you're a proactive legal partner who enjoys engaging with cross-functional teams and guiding leadership on critical legal matters, this role could be a perfect fit for you. Additionally, embracing the values of collaboration and diversity is essential, and we're eager to welcome someone who matches our culture and vision. Come join us and be part of an organization that values growth, integrity, and excellence!

Frequently Asked Questions (FAQs) for Senior Litigation & Operations Counsel Role at Public Storage
What are the main responsibilities of the Senior Litigation & Operations Counsel at Public Storage?

As the Senior Litigation & Operations Counsel at Public Storage, you'll oversee all litigation processes, manage compliance issues, provide legal counsel to our operations teams, and lead risk mitigation strategies. Your role will involve representing the company in legal proceedings, overseeing budgets related to litigation, and ensuring that our operations adhere to federal, state, and local regulations.

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What qualifications are needed for the Senior Litigation & Operations Counsel position at Public Storage?

To qualify for the Senior Litigation & Operations Counsel role at Public Storage, you should have a Juris Doctor (JD) degree from an accredited law school and be admitted to a state bar. Ideally, you will bring at least 8 to 10 years of relevant legal experience, with a strong focus on litigation and business counseling. Excellent communication, negotiation, and leadership skills are also essential.

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What kind of work environment can I expect at Public Storage as a Senior Litigation & Operations Counsel?

At Public Storage, we pride ourselves on a collaborative work environment that emphasizes teamwork and flexibility. While you'll be expected to work in the office five days a week, you also have the opportunity to take advantage of flexible remote work days. We foster a culture of inclusivity and support, making it a great place for professionals to grow and thrive.

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How does Public Storage support compliance initiatives for the Senior Litigation & Operations Counsel?

In the role of Senior Litigation & Operations Counsel, you'll collaborate with various departments to enhance compliance initiatives and mitigate legal risks at Public Storage. This will involve developing training programs and internal policies that ensure adherence to important legal requirements, including data privacy, cybersecurity, and consumer protection laws.

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What skills are crucial for success as a Senior Litigation & Operations Counsel at Public Storage?

Success as a Senior Litigation & Operations Counsel at Public Storage requires strong analytical skills, the ability to negotiate effectively, and excellent organizational abilities. You'll also need to be a proactive problem-solver with the capacity to manage multiple priorities in a fast-paced environment while demonstrating maturity and ethical integrity.

Join Rise to see the full answer
Common Interview Questions for Senior Litigation & Operations Counsel
Can you describe your experience with litigation management?

In responding to this question, highlight specific cases or situations where you've successfully managed litigation. Discuss your strategy in overseeing legal disputes and how you coordinated with outside counsel, focusing on your leadership role in determining the best outcomes.

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How do you approach providing legal advice to operations teams?

Discuss your method of collaborating with operations teams by providing clear and actionable legal guidance. Share examples of times when your advice directly contributed to compliance or enhanced business operations, ensuring you demonstrate your understanding of their needs.

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What strategies do you use for risk mitigation?

Employ examples of concrete strategies you've implemented in previous roles to identify and mitigate risks effectively. Explain how you stay updated on legal developments and your approach to training staff on compliance matters.

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How do you handle disputes that arise from customer issues?

Describe your experience in mediating and resolving customer disputes. Explain your process for responding to issues, focusing on how you balance addressing customer concerns while protecting the company’s interests.

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What experience do you have with regulatory compliance?

Share specific instances where you facilitated compliance with federal, state, or local laws, emphasizing any training you developed. Discuss your familiarity with legal regulations relevant to the self-storage industry, showcasing your proactive approach.

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How do you prioritize multiple legal matters concurrently?

Highlight your time management skills and organizational techniques you apply to juggle various priorities. Provide examples of past experiences where your ability to prioritize effectively led to satisfying outcomes in a high-pressure environment.

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Can you give an example of a successful negotiation you've led?

Bring forth a negotiation scenario where your skills led to a favorable agreement. Focus on your negotiation strategy, the parties involved, and how the resolution met the business's goals.

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How do you ensure effective communication with other departments?

Discuss your approach to fostering open lines of communication with cross-functional teams. Provide examples of how you keep stakeholders informed throughout legal processes, ensuring alignment with business objectives.

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What is your experience with drafting contracts?

Detail your experience in drafting and negotiating various types of contracts pertinent to the business operations. Highlight your focus on clarity and compliance with relevant laws, and how you handle revisions.

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How do you adapt to changes in legal regulations that affect business operations?

Illustrate your approach to staying informed about changes in laws and regulations, emphasizing your proactive methods for adapting company policies. Share a situation where adapting to a legal change had a significant impact on the business.

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Since opening our first self-storage facility in 1972, we've grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable squ...

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Full-time, hybrid
DATE POSTED
March 19, 2025

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