Account Manager – Non-Profit (Remote)

The Account Manager – Non-Profit candidate will play a crucial role in generating revenue through the strategic sale of data products and services.  The successful candidate will be responsible for building and managing relationships with external partners, identifying client opportunities, and developing innovative strategies to market and sell our nonprofit organizations data assets.

Essential Functions

• Cultivate and maintain strong relationships with existing nonprofit clients.
• Collaborate with internal teams to ensure the delivery of high-quality data products that meet the needs of our nonprofit clients.
• Works closely with client to oversee day-to-day relationship.  Provides products and service to customers in such a way to ensure 100% client retention and client reference-ability to aid in the sales effort.
• Serves as an escalation point for the client to resolve any issues and is the communication channel for internal support teams to handle any concerns with the client.
• Quantifies and qualifies client needs and prospects.  Cross sells/up sells opportunities, including identifying, developing and closing business deals.
• Ensures that schedules and budgets are met according to contractual agreements.  Works with client to cultivate future projects and qualify new opportunities.  Develops plans to sell strategic products in assigned territory and assists R&D in the market analysis of potential products.
• Consults with other team members, such as project management, product development, or customer support, to be sure mutual objectives are met.
• Submits proposals and makes presentations.
• Develops value propositions.
• Develops deal terms and completes contract negotiation.  Consults with Product Management to determine pricing and deal terms.
• Creates/maintains both vertical and horizontal client contact relationships, at mid-level management and above.  Obtains and maintains significant client communications.
• May prepare account level (bottoms up) forecasting at a detailed level by product, by participants.

Knowledge & Skills:

• Demonstrated consultative selling skills in client meetings (probes, listens, closes, etc.).
• Able to sell cross-company solutions.
• Excellent communications skills.
• Able to develop strong relationships with internal team members in support and other business units.
• Able to manage a book of accounts in our core products.
• Able to present to client at high level.
• Strong communication and negotiation skills.
• Able to identify and resolve client issues.

Leveling Differentiators:

• Requires 3 years minimum of previous relatable professional experience.

Education:

• Associate or bachelor’s degree preferred.

Job Complexity:

• Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.

Supervision:

• Normally receives detailed instructions on all work.

Salary Range: $80,000.00 - $95,000.00

The application deadline for this job posting is XX/XX/XXX

Epsilon at Our CORE  

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.  For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.    

Curious about life at Epsilon?  Explore Our Culture, DE&I initiatives, and our commitment to our communities.   

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:  

• Act with integrity. We are transparent and have the courage to do the right thing. 
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
• Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
• Respect all voices. We embrace differences and foster a culture of connection and belonging. 
• Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

• Time to Recharge: Flexible time off (FTO), 14 paid holidays 
• Time to Recover: Paid sick time  
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  

Epsilon benefits are subject to eligibility requirements and other terms.  

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. 

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. 

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