Account Supervisor - job 3 of 7

The Saatchi & Saatchi Fabric Care team is looking for an Account Supervisor who will work across two brands.

This is an exciting role with a high level of client-facing responsibility, opportunities to lead several campaigns and productions annually, collaborate on strategic development, and guide cross-agency partners. 

With clients, this individual is ultimately responsible for building a strong relationship and achieving their client’s marketing objectives. 

With the Agency Team, a successful Account Supervisor will help steer and implement strategies and collaborate with our creative teams to develop insightful work. The Account Supervisor is also responsible for providing day-to-day structure and guidance to the team, and drive everyone along the way.

Finally, with other agency teams, our Account Supervisor will guide partners in the strategic priorities for the brand, be an information hub, and assist in build 360 campaign plans in partnership with other agency teams.  

More specifically we would be excited to bring someone on to the team who:

• Works closely with Brand Team (primarily Senior Brand Managers and Brand Directors) to ensure work is completed in line with marketing objectives and consumer needs
  • Develops close relationship with SBMs and BDs to ensure the Agency is close to business issues and opportunities, drives clarity of expectations, and seeks to predict client needs.
  • When needed, facilitates strategic discussions to move projects and the business forward.
• Oversees holistic creative development process and ensures work is integrated, on strategy/campaign, and consistent with the brand equity and character.
  • Leads initiatives involving advertising, digital and social content, in-store, eComm, and PR.
  • Drives strategic approach for initiatives, including writing creative briefs and strategic POVs
  • Encourages the creation of breakthrough creative work and effectively sells great ideas.
  • Digital fluency – passionate about all things social/digital; knows and applies digital trends/best practices
  • Helps anticipate and plan so that the resources of the Agency are deployed with continued maximum effectiveness for the projects and campaigns at hand. 
  • Follows and leads the team in following the production process and that productions are being executed by the team with excellence
  • Ensures successful and flawless execution – globally and in-market at a local level.
  • Works with all agency partners to ensure delivery of seamless integrated plans
• Manages both down and up to lead the Account Team effectively
  • Acts as an inspired coach providing daily coaching and feedback.
  • Mentors and manages AAE: gives directions, teaches them, passes on the knowledge.
  • Trains and encourages them to think strategically, keep a broader understanding of projects, etc.
  • Ensures team’s work is consistent with outlined priorities/strategies, and completed in timely manner
  • Keeps track, follows-up, and anticipates OOOs to guarantee client coverage
  • Proactively keeps Account Directors to stay abreast of key account activity, while anticipating upcoming requests/needs
• Adopts an attitude of positive leadership, both with the clients and internally
  • Keep calm and positive, solution-oriented
  • Foster optimistic relationships with teams by creating a motivating environment based on productive and honest interaction/dialogue
  • Curious, seeks out solutions

What are the top qualifications the candidates should have?   

• Over-communicates, not assuming that internal or external teammates have all the information or understand the implications. 
• Incredibly organized, process-oriented, sweats the details
• Ensures processes are in place and are clear for everyone on the team (who needs to do/see things, how many times, how to keep things moving)
• Maintains overall responsibility for the financial management of the account including budgeting, control of expenses, and accurate income forecasting. 
• Creative process and production knowledge – ability to move initiatives from concept to action efficiently and effectively
• Proactive and inquisitive demeanor; demonstrate the ability to seeks solutions to problems, but knows when to ask for help/guidance
• Ability to juggle multiple projects simultaneously and prioritize tasks across them and work independently
• Professionalism and a positive, can-do attitude throughout all tasks big and small
• Thorough understanding of creative development workflow and production process

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $58,500.00 - $92,000.00 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/25/2024.