Vice President, Client Lead - job 1 of 2

How You’ll Make an Impact

The Vice President, Client Lead will be responsible for leading a high-performing team of leaders in our growing Dining Vertical, collaborating with cross-functional partners to develop innovative solutions and build enduring client relationships. You'll directly contribute to Epsilon's growth by exceeding revenue targets and driving measurable client success stories that span our enterprise suite of solutions. The VP, Client Lead will report to the Leader of our Dining vertical and work closely with assigned Epsilon clients to create strong relationships and drive revenue growth. You will work closely with stakeholders from Business Development, Account Management, Delivery, Finance and Product Development all to drive client retention and revenue growth. This position also requires a high degree of collaboration with other Publicis agencies servicing the client.

What You’ll Achieve

• Be a Strategic Growth Partner:  Drive significant revenue growth by identifying innovative solutions to expand client adoption of Epsilon's offerings, focusing on the value Epsilon delivers in solving client challenges
• Forge Enduring Client Relationships: Build trust with key decision-makers, becoming a trusted advisor who understands their unique challenges and tailors solutions for success
• Develop Winning Strategies: Collaborate with internal teams to craft winning sales strategies and strategic account plans, ensuring alignment and achieving ambitious revenue target
• Become an Industry Authority:  Gain a deep understanding of your assigned industry to position Epsilon's solutions for optimal value and identify emerging opportunities
• Champion Results-Oriented Leadership: Prioritize critical initiatives like revenue growth, performance improvement, and navigating complex situations to propel business forward
• Cultivate a Collaborative High-Performance Team: Foster a dynamic environment where your team thrives.  Empower them to elevate their skills in product expertise, management, and professional presence through individualized development
• Embrace Urgency and Executive Presence:  Navigate diverse relationships with a strong executive presence. Cultivate a sense of urgency to ensure timely execution and capitalize on opportunities.

Who You Are

• 15+ years of diverse client management experience across client-side, ad solutions, direct marketing, and agency settings (experience in Dining preferred)
• Strong business acumen and strategic planning skills, adept at identifying new business opportunities and closing deals
• Deep experience in data-driven marketing with a solid understanding of the adtech (including programmatic experience) and martech ecosystems and how technology delivers tangible business outcomes in support of a data-driven vision
• Proven track record of growing large, complex enterprise accounts with multiple stakeholders (internal and external), achieving significant revenue expansion
• Consultative and solution-oriented approach, adept at assessing client needs, defining a vision and crafting impactful communication strategies
• Demonstrated success in developing, managing, and nurturing client and agency relationships that include varying organizational cultures and personalities
• Experience building and leading high-performing marketing teams, fostering collaboration and professional development
• Excellent communication, interpersonal, influencing, and negotiation skills
• Effective time management and prioritization skills to excel in a fast-paced environment while coaching others
• Highly organized, self-motivated, and detail-oriented with a drive to achieve ambitious goals

Epsilon at Our CORE  

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.  For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.    

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:  

• Act with integrity. We are transparent and have the courage to do the right thing. 
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
• Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
• Respect all voices. We embrace differences and foster a culture of connection and belonging. 
• Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

• Time to Recharge: Flexible time off (FTO), 14 paid holidays 
• Time to Recover: Paid sick time  
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  

Epsilon benefits are subject to eligibility requirements and other terms.  

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

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