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Commercial Escrow Officer (PGP Title)

This position will be hybrid in Coppell, Texas, but initially fully in-office/on-site to train/onboard.

Job Summary
The Commercial Escrow Officer is responsible for managing all aspects of escrow processes for complex land and commercial real estate transactions. This position requires a comprehensive understanding of escrow standards, real estate law, and client management. The officer will handle the coordination, documentation, and completion of all necessary escrow transactions while ensuring compliance with company policies and legal regulations.  

Primary Responsibilities

  • Oversee the entire escrow process from opening to closing of commercial real estate transactions. Ensure that all documents, including contracts, contract summaries, loan instructions, and title commitments, are accurate and complete.

  • Initiate and manage land files (including master, acquisition, and takedown documents).

  • Collaborate with title examiners and underwriters to identify and resolve complex title issues and exceptions. Ensure that all title documents conform to applicable laws and client requirements.

  • Draft and review all escrow-related documents, title documents, and closing statements. Analyze contractual obligations and ensure that all terms are met prior to disbursing funds.

  • Serve as the primary liaison among all parties involved in the transaction.  Facilitate closings and assemble fully executed documents and ensure all clearance items have been received.

  • Maintain a thorough understanding of all governing laws and regulations related to escrow and real estate transactions. Conduct thorough post-close audits and review quality assurance reports to ensure all aspects of the escrow process have been completed accurately. Address and rectify any discrepancies or issues that arise.

  • Other duties as assigned (if applicable).

Required Education/Experience
• Minimum High School Diploma or equivalent
• Minimum of 5-7 years closing experience
• Minimum of 3-5 years of commercial transactional experience
• Ability to review and clear complicated title exceptions
• National commercial experience a plus

Required Licensing, Registration and/or Certifications
• Ability to get resident license in required jurisdictions

Required Skills/Knowledge
• Exceptional organizational and multitasking skills
• Excellent written and verbal communication abilities
• High level of accuracy and attention to detail
• Ability to resolve conflicts and provide effective solutions
• Efficient in Microsoft Windows and OneNote
• Proficient in escrow/titling systems (SoftPro preferred)

#LI-KC1

#hybrid

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.  Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

This Organization Participates in e-Verify

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Commercial Escrow Officer (PGP Title), PulteGroup

Are you ready to take your career to the next level as a Commercial Escrow Officer at PulteGroup in Coppell, TX? This hybrid position begins fully in-office for training, immersing you in the intricacies of handling complex land and commercial real estate transactions. As the Commercial Escrow Officer, you will manage every aspect of the escrow process, ensuring that everything from contracts to closing statements is not only accurate but also compliant with our policies and the law. You’ll coordinate with a variety of stakeholders, establishing yourself as the primary liaison throughout the transaction, and identifying and resolving title issues alongside our title examiners and underwriters. Bringing your attention to detail and organizational skills into play, you’ll draft and review critical documents, ensuring a smooth closing process while also conducting thorough post-close audits to finalize everything flawlessly. Your experience in closing, especially in commercial transactions, will be invaluable as you navigate through complex escrow processes. If you possess excellent communication skills, a knack for resolving conflicts, and proficiency in relevant systems like SoftPro, you’ll thrive in this role. Join PulteGroup and contribute to our mission while developing your career in a dynamic team environment where growth and innovation are at the forefront.

Frequently Asked Questions (FAQs) for Commercial Escrow Officer (PGP Title) Role at PulteGroup
What are the primary responsibilities of a Commercial Escrow Officer at PulteGroup?

As a Commercial Escrow Officer at PulteGroup, your primary responsibilities include overseeing the complete escrow process from opening to closing for commercial real estate transactions. You will collaborate with title examiners to handle title issues, draft and review all related documents, serve as the key point of contact for all parties, and conduct post-close audits to ensure accuracy and compliance.

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What qualifications are needed for the Commercial Escrow Officer position at PulteGroup?

To be qualified for the Commercial Escrow Officer role at PulteGroup, you should have a minimum of a high school diploma, along with 5-7 years of closing experience and 3-5 years specifically in commercial transactions. Additionally, you must be able to clear complex title exceptions and obtain a resident license in required jurisdictions.

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How does PulteGroup support its Commercial Escrow Officers in their job roles?

PulteGroup supports its Commercial Escrow Officers by providing initial comprehensive training in a fully in-office setting, followed by a hybrid work environment. This helps you gain the necessary knowledge and skills to navigate complex escrow processes effectively while also having access to resources and support from experienced colleagues.

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What skills are essential for a successful Commercial Escrow Officer at PulteGroup?

Essential skills for a successful Commercial Escrow Officer at PulteGroup include exceptional organizational skills, attention to detail, excellent written and verbal communication abilities, and conflict resolution skills. Proficiency in escrow/titling systems and efficiency with Microsoft Windows are also highly valued in this role.

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What is the work environment like for a Commercial Escrow Officer at PulteGroup?

The work environment for a Commercial Escrow Officer at PulteGroup combines hybrid flexibility with the initial camaraderie of in-office training. You'll be part of a collaborative team focused on delivering high-quality service for real estate transactions, with opportunities for growth and professional development.

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Common Interview Questions for Commercial Escrow Officer (PGP Title)
Can you explain the escrow process for commercial real estate transactions?

In your response, outline the steps of the escrow process, including opening the account, managing documents, checking for title issues, facilitating the closing, and conducting post-close audits. Being detail-oriented in each aspect shows your understanding of the complexity involved.

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How do you handle complex title issues when they arise?

A strong response would detail specific strategies you use, such as collaborating with title examiners, communicating with clients, and leveraging your knowledge of applicable laws to resolve issues effectively.

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Describe your experience with escrow/titling systems, specifically SoftPro.

Here, share any specific experiences where you've utilized SoftPro or similar systems, emphasizing your capability to manage transactions efficiently and how you adapt to new technology.

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How do you ensure compliance with governing laws and regulations in your work?

Discuss your methods for staying updated on laws, such as attending training sessions, reading industry publications, and implementing best practices in your daily tasks to effectively mitigate risks.

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What strategies do you use to manage multiple commercial transactions simultaneously?

Illustrate your approach to organization and prioritization, possibly highlighting tools you use or techniques for time management that help you handle several tasks without compromising on quality.

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How do you maintain accuracy while drafting and reviewing escrow documents?

Talk about your attention to detail and validation processes you implement to ensure that all documents are precise, such as double-checking figures and reviewing compliance with contractual terms.

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Can you describe a challenging closing you managed and how you handled it?

Use this question to convey a specific scenario where you navigated challenges effectively, showcasing your problem-solving skills and ability to remain calm under pressure.

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What role do you believe communication plays in the escrow process?

Discuss how clear communication fosters trust among all parties, prevents misunderstandings, and can resolve issues more efficiently throughout the transaction.

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How do you approach conflict resolution among stakeholders during a transaction?

Present specific examples of how you’ve resolved conflicts in the past by employing negotiation skills, maintaining a focus on the desired outcomes, and keeping all parties informed.

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Why are you interested in the Commercial Escrow Officer position at PulteGroup?

Here, align your passion for the real estate industry with PulteGroup's values, emphasizing your interest in being part of a company that values collaboration and excellence in service.

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Success at Pulte is captured in our Guiding Principles. It brings us together, gives us direction, and makes us stand out in the industry: • Doing the Right Thing: Do the right thing for our customers and ourselves by showing respect, professional...

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Full-time, hybrid
DATE POSTED
April 17, 2025

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