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Customer Success Manager, Enterprise

Pushpay is looking for a Customer Success Manager to foster relationships with Enterprise customers, ensuring they are utilizing the Pushpay platform and achieving success. This role involves retention, renewal, and upselling products while maintaining high customer satisfaction.

Skills

Strong communication skills
Experience with Salesforce.com or similar CRM system
Ability to build relationships with enterprise clients
Problem-solving skills
Detail-oriented and business-minded

Responsibilities

Ensure customer retention and satisfaction
Help customers adopt and engage with Pushpay products
Drive upsell opportunities and product adoption
Manage high sales activity through calls and emails
Provide product training and assistance

Education

Bachelor’s Degree or equivalent experience

Benefits

100% employer-paid medical, dental, and vision premiums for employees
70%+ employer-paid premiums for dependents
401K match
12 paid company holidays
15 days PTO to start
Paid parental and adoption leave

To read the complete job description, please click on the ‘Apply’ button

Pushpay Glassdoor Company Review

3.5

Pushpay DE&I Review

No rating

CEO of Pushpay

Molly Matthews

Approve of CEO

To bring people together by strengthening community, connection, and belonging.

MATCH

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FUNDING

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

INDUSTRY

Software Development

TEAM SIZE

LOCATION

Hybrid, based in Redmond, WA

SALARY RANGE

$90,000/yr - $116,480/yr

EMPLOYMENT TYPE

Full-time, hybrid

DATE POSTED

August 8, 2024

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