Pushpay is looking for a Customer Success Manager to foster relationships with Enterprise customers, ensuring they are utilizing the Pushpay platform and achieving success. This role involves retention, renewal, and upselling products while maintaining high customer satisfaction.
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Skills
Strong communication skills
Experience with Salesforce.com or similar CRM system
Ability to build relationships with enterprise clients
Problem-solving skills
Detail-oriented and business-minded
Responsibilities
Ensure customer retention and satisfaction
Help customers adopt and engage with Pushpay products
Drive upsell opportunities and product adoption
Manage high sales activity through calls and emails
Provide product training and assistance
Education
Bachelor’s Degree or equivalent experience
Benefits
100% employer-paid medical, dental, and vision premiums for employees
70%+ employer-paid premiums for dependents
401K match
12 paid company holidays
15 days PTO to start
Paid parental and adoption leave
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