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QA Engineer

ROLE TITLE: QA Engineer

ECF LEVEL: L5

FUNCTION: IBHQ - DQO

REPORTING: SVP Self Service Applications

LOCATION: Atlanta, GA

COMPANY OVERVIEW

As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.

ROLE PURPOSE

Assures consistent quality of software solutions by developing and executing detailed test plans.

MAIN RESPONSIBILITIES

Create tests to identify software problems
Analyse bugs and errors found during tests
Document results of tests for the software development team
Recommend improvements in software to enhance user experience
Motivate the development process for efficiency and performance
Works together with the software developer to enhance and improve programs
Train other members on the software solution of associated groups or customers if needed
Maintain updated knowledge of industry trends and advancements

EDUCATION AND QUALIFICATIONS

BS CS/CE/EE or equivalent qualification

5+ years’ experience as a QA Engineer

Experience:

Any experience involving testing of self-service kiosks / ATMs
Extensive experience in testing
High proficiency in computer technology
Strong knowledge of Microsoft Windows
Demonstrated history of a passion for quality

REQUIRED COMPETENCIES

General Characteristics

§ Independently applies extensive and diversified knowledge principles and practices in broad areas of assignments and related fields.

§ Uses advanced techniques in the modification or extension of theories and practices of sciences and disciplines to complete assignments.

§ Works on major projects or several projects of moderate scope with complex features.

§ Adopts a logical/methodical approach to work.

§ Demonstrates cultural understanding.

Technical Ability

§ Structured thinker; demonstrates strong understanding of theory and applied bases in areas of expertise.

§ Technically proficient and applies knowledge to determine approaches required to complete complicated projects.

§ Performs competent analysis/design and contributes to complex projects with strong analytical skills and sound business thinking.

§ Understands the bigger picture and able to develop/promote opportunities that mitigate risk

Managerial Accountability

§ May supervise staff as necessary to complete assignments.

§ Reviews and provides critical input to project scope, budgets; schedules assignments.

§ Prepares proposals for professional services and seeks funding for engineering projects/programmes.

Achieving High Performance

§ Receives minimal supervision and guidance on overall objectives, critical issues, and new concepts; has significant latitude to work independently but may receive direction on unusual conditions and developments.

§ Consistently delivers upon objectives; is tenacious and persistent with challenges.

§ Uses effective processes to manage time and projects to budget (as applicable).

§ Demonstrates an understanding of commercial issues and integrates into value added activities.

§ Maintains internal and external customer focus as appropriate.

Collaboration/Teamwork

§ Possesses strong oral, written, and interpersonal communication skills.

§ Demonstrates understanding of strengths and weaknesses of self and/or team.

§ Able to represent the organisation in communications pertaining to broad aspects of engineering projects/assignments.

Innovation

§ Identifies trends early.

§ Champions innovation, through creative thought and new ideas/solutions.

§ May lead others to critically evaluate and integrate broad technological and organisational ideas/solutions by developing new and improved ways to be successful.

§ Adapts to change; engaging in continuous learning and critical thinking to promote growth of team and/or the organization.

Integrity

§ Consistently demonstrates the behaviours and principles that guide desired actions.

§ Exercises good judgement; is proactive in making timely and appropriate decisions.

§ Bases judgement on analytical thought and interpretation of circumstance.

§ Champions ethical behaviour.

§ Is a trusted member of the team.

Analytical Thinking

§ Demonstrates sound logical reasoning/critical thinking to break down and work through complex situations and problems to provide effective solutions.

§ Owns the problem and takes time to understand all requirements needed to provide desired outcome.

§ Is often called on to provide input into problem solving in other teams or functions.

Personal Development

§ Proactive in approach to change; developing effective skills/processes.

§ Readily accepts stretch assignment and anticipates change/trends which may affect ability to deliver.

§ Understands how the team contributes to achieving business/financial goals.

§ Strives to capitalise on strengths and address weaknesses.

GLORY SPIRITS

The Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:

Value Creation - strive to create value for customers
Self-Starter - understand the objectives of your own work and are proactive in achieving goals
Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal
Integrity - understand Glory’s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethics
Own Growth - leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer

It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.

Third Party Agencies

Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.

Glory Global Solutions Glassdoor Company Review

3.7