QA Manager - Remote

Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we're proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.

The QA Manager is responsible for managing the QA delivery of one or more Accruent products under a unified QA process. The primary job duties include HR leadership of the team, monitoring and improving the release quality of assigned product(s) and driving team performance using metrics and KPI's. This role will also demonstrate deep knowledge of test strategy, integration of test automation tools, and collaboration with internal and external stakeholders to deliver high quality applications.

The ideal candidate will be highly motivated, possess leadership experience and have a deep knowledge of QA processes and best practices. If you have these attributes, are passionate about technology and are a proven problem solver then Accruent may be a fit for you.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide leadership for a team of Quality Engineers inclusive of all management responsibilities such as goals, objectives, reviews, coaching, mentoring and career development.
• Work closely with the Quality Director to create and enforce compliance of standard QA processes, tools, metrics, and governance criteria for assigned products. Examples would be tools used to manage QA, specific configurations, and usage processes for these tools as well as the development of metrics to monitor QA progress and compliance.
• Using continuous improvement techniques, lead the teams towards zero production defects.
• Manage to a set of pre-defined KPIs that will be used to effectively measure QA success.
• Proactively manage deviations from the KPIs and develop action plans to close them.
• Work proactively with internal stakeholders such as Product Management, Professional Services, Customer Support, and others to help define and implement improvements in the Quality Assurance program.
• Proactively engage with other leaders within Accruent to help refine Quality-related requirements for the various phases and deliverables within an Agile software delivery process.
• Proactively engage with other leaders within the Quality organization to assist in the development of automation and performance testing programs.
• Proactively engage with other leaders within the Quality organization to assist in the buildout of solid test data and test environments as well as integration with DevOps tools and processes.
• Ensure compliance to a rigorous set of acceptance criteria exists for release of code to client-facing environments.
• Actively participate in the ITIL processes of Change Management, Problem Management & Release Management to identify ways to improve quality.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Bachelor's Degree in Computer Science, STEM-related or Business-Related degree.
• 8+ years of experience in the software development industry.
• 5+ years of experience in Quality Assurance roles or responsibilities.
• Experience estimating quality assurance activities.
• Experience developing business cases to fund long-term priorities.
• Understanding of risk-based testing and risk mitigation planning.
• Ability to use metrics and data to holistically assess the testing needs of a product.
• Clear understanding of software development practices and life cycles.
• Exposure to automated software testing processes and best practices.
• Exposure to standard performance testing processes and best practices.
• Self-reliant, motivated, and accountable to commitments.
• Project and task oriented with a focus on details.

DESIRED SKILLS/EXPERIENCE

• Previous leadership experience.
• Working knowledge of SaaS and DevOps concepts.
• Exposure to the Agile SAFe Framework and Kanban techniques.
• Knowledge of basic networking principles and concepts.
• Experience leading or deploying automated testing with Robot Framework and Selenium.
• Experience leading or deploying performance testing with K6 or NeoLoad.

Please Note:

• This is a full-time, exempt opportunity.
• Relocation will not be considered for this position.
• At this time, visa sponsorship is not available.

The salary range for this position is $97,000 - $180,100. This position is also eligible for a bonus as part of the compensation package.

Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.

ABOUT ACCRUENT

At Accruent (a subsidiary or affiliate of Fortive Corporation), we strive to be on the cutting edge of the software world, providing purpose-built intelligent solutions that raise customer expectations, shift paradigms and transform the way businesses operate and achieve success.

We aim to provide the same transformational growth for our 1,000+ employees which includes a vibrant office culture in major cities like Austin and Amsterdam – and 10,000 customers in more than 150 countries – we know you'll gain new experiences along the way. In our continued effort to help our teams Grow Without Limits, we provide all employees with the resources, coaching and support they need to reach new heights and experience true professional and personal development – and we do this because we believe it will help us grow as a global company in return.

Every person can bring something incredible to the table, and we can always achieve more together. So, if you are courageous, adaptable, collaborative and interested in becoming the best you, we encourage you to join us for the ride – even if you don't believe you have the exact experience to fill a particular role.

Explore the path. Join Accruent.

ABOUT FORTIVE

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.

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