Job details

Customer Experience Specialist

Qgiv is looking for a Customer Experience Specialist to interact with clients, address requests, and ensure client success. Join a tech company dedicated to helping nonprofits.

Skills

Strong communication skills
Detail-oriented
Customer-centric mindset

Responsibilities

Respond to client emails, phone calls, and chat requests
Provide in-person support at events
Become a product expert to assist clients effectively
Maintain high client satisfaction scores

Education

High School diploma or equivalent

Benefits

Competitive pay
Health, vision, dental insurance
Paid time off, holidays, and volunteer time off
4 weeks paid parental leave

To read the complete job description, please click on the ‘Apply’ button

Qgiv Glassdoor Company Review

4.8

Qgiv DE&I Review

4.7

CEO of Qgiv

Todd Baylis

Approve of CEO

By Qgiv

Qgiv exists to help people fulfill their passion to make a difference.

1 jobs

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Computer Hardware Development

TEAM SIZE

51-200

LOCATION

Hybrid, based in Lakeland, FL

SALARY RANGE

$35,000/yr - $55,000/yr

EMPLOYMENT TYPE

Full-time, hybrid

DATE POSTED

July 7, 2024

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