Sales Operations Coordinator

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

At QUALCO, we empower the financial world with innovative technology.

As a Sales Operations Coordinator, you will be the key point of contact for colleagues and customers, keeping schedules, documentation, and feedback. This role focuses on enabling the effective coordination of sales efforts, tracks metrics, and supports client acquisition and retention strategies through seamless communication and accurate sales documentation maintenance.

A Day in the Life of a Sales Operations Coordinator at Qualco will include:

• Coordinating with internal teams to gather, update, and refine sales collateral, presentations, proposals, and other client-facing documents;
• Generating weekly and monthly reports on sales performance, pipeline progress, client engagement, and other key metrics, providing insights to guide business development efforts;
• Maintaining department records, including spreadsheets and databases that track suppliers, sales and customers (CRM, Navision etc.);
• Acting as a conduit for feedback from clients and partners;
• Organizing, documenting, and managing contracts, NDAs, proposals, and other formal documents related to business development and client onboarding;
• Scheduling appointments, team meetings & keep MoM;
• Ensuring adherence to office policies and procedures;
• Collaborating with various departments, including Marketing, Product, Finance, and Legal, to ensure cohesive communication and alignment on client needs and project deliverables;

• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

What we are looking for:

• 5+ years proven experience in in sales coordination, business development support, or similar roles or in other administrative positions will be considered a plus;
• Experience in MS Dynamics CRM will be an asset;
• Outstanding organizational and problem solving skills;
• Ability to multitask, handle data, documentation, pipeline tracking and prioritize workload;
• A team player with high level of dedication;
• Comfortable with digital sales tools, Microsoft Office Suite, and communication platforms;
• BSc/BA in business administration or relevant field; certification in sales will be an asset; and
• Firm command of the English language, oral and written communication skills.

Your Life @ Qualco

As a #Qmember, you'll embody our values every day, fostering a culture of teamwork & integrity, passion for results, quality & excellence, client focus, and agility & innovation. Within a truly human-centred environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professional growth.

Find out more about #LifeatQualco 👉🏼 qualco.group/life_at_qualco_group

Join the #Qteam and enjoy:

💸 Competitive compensation, ticket restaurant card, and annual bonus programs.

💻 Cutting-edge IT equipment, mobile, and data plan.

🏢 Modern facilities, free coffee, beverages, and indoor parking.

👨‍ Private health insurance, onsite occupational doctor, and workplace counselor.

🏝️ Flexible working model.

🤸‍ Onsite gym, wellness facilities, and ping pong room.

💡 Career and talent development tools.

🎓 Mentoring, coaching, personalised annual learning, and development plan.

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.