Staffing Account Manager (Sales)

Position: Staffing Account Manager (Sales)

Location: Richmond, VA

Duration: Full Time, Direct Hire

Salary: $65,000/Annual (plus bonus and commission)

Position Overview:

As a Staffing Account Manager (Sales), you will play a crucial role in our company's growth by cultivating and managing client relationships. Your primary focus will be acquiring new clients, maintaining existing accounts, and ensuring exceptional service delivery for our skilled industrial and engineering clients. This role requires a deep understanding of staffing solutions, strong sales acumen, and the ability to navigate client needs effectively.  The Account Manager is responsible for identifying their leads and acting on the leads that recruiters generate.  The Account Manager is not responsible for recruiting.  

• Client Acquisition and Relationship Management: Prospect and acquire new clients through sales techniques like cold calling, networking, and referrals while building strong relationships with key decision-makers. Understand client staffing needs to customize solutions and conduct regular meetings and presentations to update clients on services and performance.
• Account Management: Serve as the primary contact for existing clients, ensuring their staffing needs are met efficiently. Monitor client satisfaction and address issues promptly while collaborating with internal teams to coordinate staffing assignments and manage expectations for seamless service delivery.
• Sales Strategy and Growth: Develop and execute strategic sales plans to achieve targets and expand the client base by identifying growth opportunities within existing accounts through upselling and cross-selling. Stay updated on industry trends, competitor activities, and market conditions to adjust strategies accordingly.
• Operational Excellence: Collaborate with recruitment teams to align candidate qualifications with client requirements while ensuring compliance with company policies, procedures, and legal standards. Prepare and deliver reports on sales activities, pipeline status, and client feedback.

• Extensive experience in sales within the staffing industry, demonstrating a deep understanding of industry dynamics and client needs.
• Exceptional interpersonal and communication skills, with the ability to establish strong rapport and credibility with diverse clients and stakeholders.
• Proven track record of consistently achieving or exceeding sales targets while delivering outstanding client service and fostering long-term relationships.
• Strong ability to work both independently and collaboratively in a fast-paced, dynamic environment, adapting to changing priorities and challenges with ease.

• Sales Acumen: Proven expertise in identifying opportunities, negotiating strategically, and closing deals to drive revenue growth.
• Relationship Management: Expertise in cultivating and sustaining long-term client relationships, ensuring high levels of client satisfaction and loyalty.
• Problem Solving: Demonstrated ability to address and resolve client issues efficiently, applying creative solutions to overcome challenges.
• Adaptability: Skilled in adjusting strategies and approaches in response to evolving client needs and shifting market conditions.
• Organizational Skills: Proficient in managing multiple accounts and priorities effectively, maintaining high levels of organization and attention to detail.

• Competitive Salary and Commission Structure: Attractive base salary and commission plan, with flexibility to offer higher base salaries for experienced Account Managers to ensure a smooth transition.
• Comprehensive Health Benefits: Robust health benefits package including medical, dental, and vision coverage to support your well-being.
• Retirement Savings Plan: 401(k) plan with company contributions and other financial benefits to help you secure your future.
• Professional Development: Opportunities for continuous learning and career advancement, with a focus on supporting your growth and success in the industry.

About Our Company:

Qualdoc is a rapidly expanding staffing and engineering firm that integrates staffing solutions with metrology and supply chain services. We proudly serve clients across the Aerospace, Industrial, and Automotive sectors. Headquartered in Richmond, VA, we have a diverse and dynamic team with locations in Ohio, India, China, and the Philippines. At Qualdoc, we are dedicated to empowering our teams with the resources they need and are committed to driving continuous improvement and innovation.