Quality Assurance Analyst

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We are currently looking for a Quality Assurance Analyst to test and analyze software requirements in order to provide recommendations in the improvement of our systems, workflow and profitability.

The complexity can vary throughout the project life cycle. According to the scope of projects, tests and analysis can cover many platforms that we can thoroughly check the program logic in detail while ensuring to meet the company's requirements.

What you'll do here:

• Analyze and translate organizational requirements, functional and system specifications into test cases.
• Produce testing deliverables such as test strategies, test plans, test estimates in compliance with the standards, processes and procedures of belair.
• Execute test cases with the basis of detecting problems, logging and prioritizing defects, documenting on how to reproduce such anomalies, provide print screens to back up your defects when providing information to IT.
• Ensure a level of quality assurance within each deliverable.
• Work closely with various departments and business analysts to resolve any issue and to determine the root cause of said defects.
• Provide support and technical advice to your project team with regards to the resolution of system problems, including production problems.
• Perform any other duties in connection with the operation of the systems assigned by your manager once the related responsibilities have been defined.
• Maintain regression suites.
• Create reporting of defects according to established requirements and the distribution to the project team.
• Help understand the issues faced in testing and provide suggestions to improve efficiencies.

What you bring to the table:

• Bachelor's degree in computer science or any combination of equivalent education and experience.
• Bilingualism (French / English) (Strong written and oral communication skills) – Need to interact on a regular basis with colleagues across the country. (An asset)
• Strong interpersonal skills and analytical skills.
• Ability to priorities assignments and manage change.
• Strong problem-solving skills.
• Knowledge in damage insurance and underwriting notions (an asset).
• Knowledge of JIRA (an asset).
• Knowledge of Automation tests (an asset).
• Knowledge of Agile methodologies (an asset).
• Availability to work during off hours (night and weekends).

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.