Project Specialist (EMEA Support)
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Project Specialist
- Effective project management and exceptional organizational skills
- Strong commitment to customer satisfaction
- Establishing and maintaining relationships with clients, track project progress, and ensure timely delivery of research reports
- Expertise in managing research projects and meeting client expectations will be crucial to your success
- Monday through Friday from 5:00 AM to 2:00 PM to support the EMEA Region
- Efficiently manage multiple research projects, from inception to completion
- Collaborate with cross-functional teams to define project scope and objectives
- Develop and maintain project schedules, budgets, and resource allocations
- Oversee the execution and quality control of research studies
- Ensure effective communication and coordination with clients and stakeholders
- Proactively identify project risks, issues, and opportunities, and implement suitable mitigation strategies
- Continuously monitor project performance and adjust plans as necessary
- Provide regular updates and reports on project status to senior management
- 1 - 3 years of experience in the SaaS or Market Research industry is preferred
- Proven experience in project management, preferably in the research services industry
- Strong organizational and multitasking skills, with a keen attention to detail
- Exceptional communication and interpersonal skills
- Proficient in utilizing project management tools and software
- Knowledge of research methodologies and data analysis techniques
- A drive for continuous improvement and ability to adapt to changing priorities
- Bachelor's degree (or international equivalent)
- Proficiency in English (written & oral)
- Our research services team is a collaborative and supportive group of professionals dedicated to delivering high-quality results to our clients.
- We foster a culture of open communication, innovation, and knowledge sharing.
- You will have the opportunity to work closely with subject matter experts and contribute to groundbreaking research initiatives.
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