Job details

Customer Success Manager

Quorum, a leading provider of workflow software for government affairs professionals, is seeking a Customer Success Manager to drive product adoption and build Trusted Advisor relationships with customers.

Skills

3+ years experience as a Customer Success Manager or Account Manager for a SaaS platform
Proven ability to drive product adoption and customer satisfaction
Effective at developing relationships with stakeholders
Understanding of customer journey and experience as a strategic advisor

Responsibilities

Manage a portfolio of named accounts
Meet or exceed revenue retention and expansion targets
Drive sustained product adoption and customer satisfaction
Develop relationships with various stakeholder personas
Nurture accounts for revenue expansion and successful renewals

Education

Bachelor's degree in a relevant field

Benefits

Flexible Paid Time Off
Paid Company holidays and additional days off
Free Subscriptions to Calm App and LinkedIn Learning
401k match
Inclusion & Diversity Affinity Groups

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CEO of Quorum

Alex Wirth

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By Quorum

Quorum's vision is to change politics by building exceptional software used by enough people to make a difference. Quorum changes politics by empowering people with the information to level the playing field, the technology to make sure every voic...

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE