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Healthcare Sales Executive V - Phoenix, AZ

Specializes in identifying, developing, and closing opportunities with new or existing customers the deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi- cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.


Career Level Summary
  • Recognized as an expert within the company and requires in-depth and/or breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function
  • Solves unique problems that have a broad impact on the business
  • Contributes to the development of organizational sub-function strategy
  • Progression to this level is typically restricted on the basis of business requirements


Critical Competencies
  • Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
  • Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
  • Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
  • Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
  • Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.


Key Responsibilities
  • Other Incidental tasks related to the job, as necessary.
  • Responsible for full sales cycle from lead to close.
  • Builds and owns account plans, including pursuit plan, timeline, deliverables, and goals, for named prospects and strategic accounts assigned to them.
  • Builds and owns integrated portfolio plan to prioritize activities targeted at prospects and customer base.
  • Provides input into additional strategic pursuits within territory that align with overall Rackspace competitive strategy.
  • Coordinate with Marketing and BDRs to select targeted marketing plays to run for sales plays.
  • Leads defined sales process for all Rackspace solutions.
  • Conduct targeted outbound prospecting within assigned accounts. Collaborates with sales support on outbound efforts and lead generation activities.
  • Utilizes business relationships to drive new business opportunities for new and/or existing enterprise accounts.
  • Engage potential customer to understand high-level needs and verify right fit for Rackspace solution and to qualify leads based on set framework.
  • Performs proactive assessments of how well Rackspace solutions meet the customer requirements and what customization would be required; presents the assessment to customers as part of the sales process.
  • Lead efforts to create proposal for solution to prove value add. Provides customers with Rackspace product offering based on facts and an understanding of their current/future business needs and objectives.
  • Develops and delivers innovative strategies that benefit customers and/or customers.
  • Develops and nurtures relationships with key stakeholder to drive decisions that result in the close of the sale.
  • Leads the negotiation, closure, and documentation of customer contracts and renewals.
  • Recognized as an expert within Rackspace.
  • Proactively identifies and participates in the resolution of complex problems that impact the direction of the business
  • Identifies opportunities to create promoter Partners & Customers and works to identify new ways to leverage our product set in order to delight them.
  • Cultivates and maintains strong relationships with Support Teams, Account Managers and Sales Support Teams.
  • Works closely with Sales Engineers, Technical Sales Reps to perform in depth assessment of customer needs and infrastructures.
  • Utilizes business relationships to drive new opportunities.


Knowledge
  • Expert-level knowledgeable in professional sales training and sales process
  • Expert-level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline
  • Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers


Skills
  • Analytical Skills
  • Buying Process Skills
  • Client/Customer Service
  • Data-driven Decision Making
  • Leadership
  • Negotiation Skills
  • New Account Acquisition Skills
  • People Management
  • Public Speaking
  • Presentation Building
  • Quality Assurance
  • Sales Lead Generation Skills
  • Sales Management
  • Sales Operations Management


Education
  • High School Diploma or regional equivalent required
  • Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement


Experience
  • 12 - 14 years of experience in the field of role required


Travel
  • Domestic/international travel required, greater than 50%


Disclaimer
  • The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.


Are you a Racker?

Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating.

 

They are mission-inspired, values-grounded, culture-focused, and dedicated to making a positive impact in everything they do.

 

Rackers are inherently wired to solve problems and share ideas in small, nimble teams.

 

As experts in what they do, Rackers are serious about delivering a Fanatical Experience™ to our customers.

Rackers are valued members of a winning team on an inspiring mission and we want you to join the Racker family!

 

Why work at Rackspace Technology?

Find your fanatical. We deliver the best customer experience in the industry to businesses that perform life-saving research, power cities, and feed millions.

 

Come as you are. Cultivating inclusion is not just the right thing to do, it enables us to win. Our Executive Inclusion Council and Racker Resource Groups (RRGs) partner to enable an inclusive workplace and drive initiatives such as Rackspace’s participation in the annual Texas Conference for Women.

 

Satisfy your curiosity. No matter where you are going, we can help you get there. Our internal learning department, Rackspace University®, provides training and development to Rackers – from Microsoft™ certifications to effective leadership training – our goal is to help you grow.

 

Make a difference. At the core of every Racker is a drive to leave the world better than we found it, and we are passionate about giving back to our communities across the globe. While Rackers can leverage paid volunteer time off for any cause, our Rack Gives Back program creates opportunities for Rackers to give their time and talent to others.

 

Live life completely. We offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced lifestyle. So while our Rackers are busy taking care of our customers, we take care of our Rackers.

 

 

#LI-Remote #LI-CM1

 

        The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states. 

        The anticipated starting pay range for Colorado is: 201,900 – 296,120

        The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: 215,000 – 315,260

        The anticipated starting pay range for California, New York City and Washington is: 235,200 – 344,960

        Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.

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$201900K
$344960K

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What You Should Know About Healthcare Sales Executive V - Phoenix, AZ, Rackspace

Are you ready to take your sales expertise to the next level? Join Rackspace as a Healthcare Sales Executive V in sunny Phoenix, AZ, where you'll be at the forefront of transforming customer experiences! In this role, you'll specialize in identifying and developing relationships with both new and existing customers, creating strategies that deliver incremental profitable growth. Your entrepreneurial mindset will help you build a targeted list of potential clients, leveraging Rackspace's multi-cloud solutions to bring about impactful business transformations. As you engage with C-suite executives, you’ll utilize your emotional intelligence to understand their challenges and present viable IT solutions. Your responsibility spans the entire sales cycle—from securing new clients to maximizing growth with existing ones. Collaboration will be key! You'll work not only with customers but also with industry experts and internal teams to innovate and satisfy diverse needs. At Rackspace, we believe in cultivating a supportive environment, thriving on accountability and high performance, all while embodying our core values. If you have over a decade of sales experience, possess an understanding of customer needs, and want to join a company committed to making a positive impact, Rackspace would love to welcome you to our dynamic team!

Frequently Asked Questions (FAQs) for Healthcare Sales Executive V - Phoenix, AZ Role at Rackspace
What are the primary responsibilities of a Healthcare Sales Executive V at Rackspace?

As a Healthcare Sales Executive V at Rackspace, your primary responsibilities include managing the full sales cycle, from identifying new customers to growing existing relationships. You will develop account plans, engage with C-suite executives, and create solutions aligned with clients' needs. You'll also lead efforts in proposal preparation, negotiation, and contract closures, all while driving new business opportunities.

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What qualifications do I need to become a Healthcare Sales Executive V at Rackspace?

To qualify for the Healthcare Sales Executive V position at Rackspace, you should have at least 12-14 years of relevant sales experience, ideally in the healthcare or IT sectors. A Bachelor's degree is required, preferably related to this field. Additionally, strong negotiation, leadership, and presentation skills are crucial for success in this role.

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How does Rackspace support its Healthcare Sales Executive V in achieving their goals?

Rackspace supports its Healthcare Sales Executive V by providing extensive training and development opportunities through initiatives like Rackspace University®. You'll also have access to marketing resources to help you effectively target prospective clients and collaborate with internal teams to ensure a seamless sales process.

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What makes Rackspace an attractive employer for Healthcare Sales Executives?

Rackspace is an attractive employer for Healthcare Sales Executives due to its strong commitment to customer experience and innovation. The company values inclusion and offers a positive workplace culture, which fosters collaboration and supports personal growth. Employees have opportunities to make a difference in the community through programs like Rack Gives Back.

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What type of travel is expected for the Healthcare Sales Executive V role at Rackspace?

The Healthcare Sales Executive V role at Rackspace involves significant travel, which may exceed 50%. This travel is necessary to engage with clients and stakeholders across the nation, helping to cultivate strong business relationships and promote Rackspace's innovative solutions.

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Common Interview Questions for Healthcare Sales Executive V - Phoenix, AZ
Can you describe your experience with the full sales cycle?

When answering this question, focus on specific examples where you've successfully managed the sales process from prospecting to closing. Highlight how your strategies have led to growth and how you adjusted your approach based on customer needs and market feedback.

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How do you engage with C-suite executives during the sales process?

Discuss your approach to building relationships with C-suite executives, emphasizing the importance of understanding their business challenges. Share how you've tailored presentations to address specific executive concerns and demonstrate the value of your solutions.

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What strategies have you used to develop new business opportunities?

Provide examples of successful strategies you've employed to identify and engage new clients. This might include targeted marketing efforts, networking at industry events, or leveraging existing relationships to uncover new leads.

Join Rise to see the full answer
How do you prioritize tasks in a fast-paced sales environment?

Explain your methods for prioritization, such as utilizing tools or frameworks that help you focus on high-impact activities. Consider describing a specific time when prioritization led to a successful outcome.

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Describe a challenging sale you encountered and how you overcame it.

Share a specific challenge you faced in a sale, detailing the obstacles and how you navigated them. Emphasize your problem-solving skills and the outcome as a result of your effort.

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How do you tailor your sales approach based on customer needs?

Discuss your process for understanding customer needs, such as conducting assessments or utilizing CRM tools. Provide examples of how you've adapted your strategy to align with different clients.

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What role does collaboration play in your sales process?

Highlight how collaboration is crucial in your sales approach and share experiences where working alongside marketing or technical teams led to success. Discuss the importance of teamwork in achieving sales goals.

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How do you keep yourself updated on industry trends?

Share the resources you utilize to stay informed about industry trends, such as attending conferences, reading industry publications, or participating in relevant online forums. This shows your commitment to continuous learning.

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What experience do you have with proposal development?

Provide examples of your involvement in developing and presenting proposals, discussing how you gather information and tailor solutions to meet customer requirements. Emphasize a successful proposal experience.

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Can you discuss your negotiation strategies?

Explain your approach to negotiation, emphasizing the importance of understanding customer priorities and being adaptable during discussions. Share a successful negotiation experience that highlights your skills.

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Founded in 1998, Rackspace provides multi-cloud computing solutions and services. Offering advising to customers based on business challenges, designing solutions, building, and managing solutions. The company is headquartered in San Antonio, Texa...

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Full-time, remote
DATE POSTED
March 6, 2025

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