The Information Security Engineer configures, improves, modifies, and evaluates security tools and services in our hosting-based environment. They specialize in conducting technology and system assessments, while providing technical consultation, to our customers, that offers unparalleled world-class service. As technology evolves, so does the safety needed, supporting Rackspace Cloud products, being adaptable, plus being relevant in the cybersecurity news is a very important part of the role. Information Security Engineers partner with additional teams and third-party vendors to resolve security vulnerabilities and respond to all security weak points. To be a successful Information Security Engineer with Rackspace you will leverage systems like web application (Web Application Firewall), network security (Intrusion Detection/Prevention Systems), database encryption and key management, Anti-Virus, File Integrity Monitoring (FIM), and network authentication (two-factor), to build a fanatical customer outcome.
The Information Security Engineer will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations.
PERSON SPECIFICATION:
Level-appropriate knowledge of and/or professional experience with:
The Information Security Engineer has an intermediate knowledge of:
Security concepts, principals and technologies
Configuration, investigation, and analysis of Web Application Firewall (WAF) blocked events (Imperva WAF, Incapsula)
Knowledge of common web security vulnerabilities and recommended remediation
Configuration and support of Log Management tools (Alert Logic)
Configuration of Firewalls appliances (Cisco ASA/ASA-X/Firepower, Juniper SRX)
Configuration of Load Balancers appliances (F5 LTM, Citrix Netscaler)
Knowledge of IPSEC and SSL VPN technologies
Troubleshoot network connectivity using industry standard packet capture tools
Services and protocols commonly used in hosting environments: web servers, database servers, mail servers, name servers
Networking concepts and devices (All OSI Layers)
Windows and Linux operating system administration
Understanding of public cloud security architectures, best practices, and services
Provide guidance on different deployment strategies
Maintain up-to-date vendor related roadmaps and scheduled releases
Execute device firmware upgrades across various platforms based on security requirements / feature updates
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If you’re looking to dive into a challenging yet rewarding role, the Information Security Engineer II (Night Shift) position at Rackspace might be the perfect match for you! Working remotely from India, you'll have the opportunity to fine-tune your skills while protecting a suite of cloud products. Your role will involve configuring, enhancing, and evaluating security tools within our hosting environment, ensuring that our customers receive unparalleled service. This isn’t just a job; it's a chance to make a real impact in the ever-evolving landscape of cybersecurity. As an integral part of our team, you’ll be conducting technology assessments and collaborating with other teams and third-party vendors to eliminate security vulnerabilities. It's essential to stay current with the latest cybersecurity news and trends, as this knowledge directly influences the strategies you employ to safeguard our assets. You will leverage a myriad of technologies—from Web Application Firewalls to Intrusion Detection Systems, making this a perfect position for those who enjoy blending their technical expertise with customer support. Your previous experience with firewalls, VPNs, and various operating systems, along with your knack for troubleshooting, will be instrumental in building strong customer loyalty through our promise of Fanatical Support. So if you're ready to raise the bar in cybersecurity and take your career to new heights at Rackspace, we can't wait to hear from you!
Founded in 1998, Rackspace provides multi-cloud computing solutions and services. Offering advising to customers based on business challenges, designing solutions, building, and managing solutions. The company is headquartered in San Antonio, Texa...
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