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Lead Engineer - Multi-Cloud Platforms and Infrastructure

We are seeking a highly skilled and experienced Lead Engineer (Cloud & DevOps) to join our team in a technical leadership capacity.  In this role, you will serve as a technical expert in cloud Infrastructure Support and a team leader, overseeing various aspects of network architecture, information security, IT system Administration and Tools, and DevOps processes. You will play a crucial role in coordinating and managing the technical, peripheral, and management aspects of our Cloud Infrastructure and DevOps team, driving efficiency, security, and collaboration.

 

The ideal candidate will have a strong background in cloud Infrastructure Support, network architecture, IT system Administration, Patching, Devops Tools with a proven track record of implementing infrastructure best practices and optimizing DevOps practices.


If you are a motivated individual with a passion for CIS, DevOps and a track record of successful team technical leadership management, we invite you to apply for this exciting opportunity. 


Key Responsibilities:
  • As a Lead Engineer, you will play a crucial role in overseeing and coordinating the technical, peripheral, and management aspects of our cloud infrastructure and DevOps requirements. You will be responsible for driving efficiency, security, and collaboration within the team. 

  • Technical Skills:

  • IaaS, PaaS, IaaC, and cloud native deployments for Operational and performance efficiency

  • AWS primary and Azure secondary, Core Network Infrastructure Support: Solid understanding and hands-on experience in designing and managing core network infrastructure on AWS primary and azure secondary.

  • General DevOps: Proven expertise in implementing and optimizing DevOps practices to enhance the development and deployment lifecycle.

  • SAML/OAuth: Proficient in implementing and managing SAML and OAuth protocols for secure authentication and authorization.

  • AWS Cloud IAM and Azure AD: Strong knowledge of respective services and its integration with cloud-based services.

  • Security Topology: In-depth understanding of security topologies, including best practices for securing infrastructure and data.

  • IT system Administration (Linux and Window) and Patching Tools(BigFix) skills, with a focus on optimizing performance and ensuring reliability.

  • AWS API & Services:

  • GKE & AKE: Experience in monitoring and troubleshoot workloads in Kubernetes across AWS &  Azure.
 
  • Monitoring: Deploying and providing support to Application Performance Management tools (Dynatrace/Datadog), as well as firefighting production problems that are performance related.

  • Peripheral Skills:
  • Infosec: Understanding of and hands-on experience with information security principles and practices to enhance overall system security.

  • IDP: Solid experience with Identity Provider (IDP) systems and their integration into DevOps workflows.

  • Management Skills:

  • Agile: Experience in implementing Agile methodologies to streamline processes, plan and manage work, and continuously improve.
  • ITSM tool\ Jira: Familiarity with ITSM tool\Jira for Operations and project management and issue tracking.
  • Planning: Proven ability to create and execute effective plans to meet project objectives and deadlines.
  • Organization: Strong organizational skills, capable of managing multiple tasks and priorities efficiently.
  • Proven experience in a DevOps role with increasing responsibilities.

  • Will be an added advantage if experience
Managing People: Demonstrated leadership skills, including the ability to mentor and guide team members.


Qualifications:
  • 8+ years of experience in the field of role required.
  • Bachelor's degree in a relevant field or equivalent practical experience.
  • Excellent communication and collaboration skills.
  • Certification in relevant technologies is a plus.
  • Strong ability to analyse and interpret data as well as provide insights.
  • Demonstrated experience in analysis, conclusion, and recommend actions
  • Strong written and oral communication skills, and experience presenting formally.
  • Proven track record of successfully managing, developing, and implementing Cloud best practices.
  • Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment.
  • Ability to effectively collaborate with teams across different locations and cultures.
  • Demonstrate strong interpersonal and communication skills while working with diverse audiences including highly technical Professionals, Developers, and Architects.
  • Ability to navigate and translate complex issues and create collaborative, cross-functional solutions.
  • Deep analytical skill and a passion for gathering information from various sources; analysing and presenting recommendations to leadership to drive process improvements.
  • Experience in process improvement identification, recommendations, and implementation.
  • A good understanding of Change, configuration, and other related processes.
  • Experience using ticketing system like service now, Jira etc.


$116,100 - $198,440 a year
The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY and WA. This information applies only to individuals working in these states. 

The anticipated starting pay range for Colorado is: $116,100 - $170,280.

The anticipated starting pay range for Hawaii and New York (not including NYC) is: $123,600 - $181,280.

The anticipated starting pay range for California, New York City and Washington is: $135,300 - $198,440.

Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments.

These discretionary payments are based on company and/or individual performance, and may change at any time.

Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. 

Information on benefits offered is here.


#LI-JR1

#LI-Remote

#LI-USA

#rackspace

Average salary estimate

$157270 / YEARLY (est.)
min
max
$116100K
$198440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Engineer - Multi-Cloud Platforms and Infrastructure, Rackspace

Rackspace is on the lookout for a dynamic Lead Engineer specializing in Multi-Cloud Platforms and Infrastructure to join our innovative team on a remote basis in the United States. As a Lead Engineer, you'll take the helm of our cloud infrastructure and DevOps team, guiding multiple projects while ensuring top-notch efficiency and security. Your role will involve collaborating with various stakeholders, driving best practices in network architecture, and optimizing our DevOps processes. If you have a solid background in cloud Infrastructure Support and a knack for implementing effective DevOps solutions, this might be your perfect match! You're going to be heavily involved in AWS and Azure environments, and your knowledge of SAML/OAuth protocols will be key in securing our systems. Not to mention, your experience with IT system administration and monitoring tools like Dynatrace and Datadog will enhance our workflows significantly. We appreciate leaders who can motivate and mentor team members, so your coaching skills will shine in this position. In return, we offer a flexible environment where you can thrive while continuously learning and developing your career. Join Rackspace, where your expertise will make all the difference in our cloud solutions and customer satisfaction!

Frequently Asked Questions (FAQs) for Lead Engineer - Multi-Cloud Platforms and Infrastructure Role at Rackspace
What are the key responsibilities of a Lead Engineer at Rackspace?

As a Lead Engineer at Rackspace, your key responsibilities will include overseeing the technical aspects of our cloud infrastructure and DevOps practices, ensuring operational efficiency, and driving improvements in security and collaboration. You will coordinate team activities, manage cloud deployments, and implement best practices for both IaaS and PaaS solutions.

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What qualifications are needed for the Lead Engineer position at Rackspace?

To qualify for the Lead Engineer role at Rackspace, candidates should have at least 8 years of experience in relevant fields, a Bachelor's degree, excellent communication skills, and a proven track record in cloud infrastructure and DevOps practices. Certifications in relevant technologies are a plus.

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What technical skills are required for the Lead Engineer role at Rackspace?

The ideal candidate for the Lead Engineer position at Rackspace should have expertise in IaaS, PaaS, AWS, and Azure services, as well as proficiency in implementing security protocols like SAML and OAuth. Familiarity with IT system administration for both Linux and Windows and experience with monitoring tools like Dynatrace and Datadog is also essential.

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How does Rackspace support the professional development of a Lead Engineer?

Rackspace values growth and provides extensive opportunities for professional development for Lead Engineers, including access to advanced training programs, certifications, and a collaborative environment that encourages sharing insights and learning from one another.

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What is the salary range for a Lead Engineer at Rackspace?

The salary range for a Lead Engineer at Rackspace varies based on location and experience, with a typical range between $116,100 to $198,440 annually. Additional compensation may include performance-based bonuses and various benefits tailored to our employees.

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Common Interview Questions for Lead Engineer - Multi-Cloud Platforms and Infrastructure
Can you explain your experience with multi-cloud environments?

In answering this question, provide specific examples of your hands-on experience with cloud platforms like AWS and Azure, detailing projects where you worked on infrastructure management, deployment, or security within multi-cloud settings.

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How do you approach DevOps practices in your engineering work?

Discuss your familiarity with DevOps methodologies, emphasizing your strategies for integrating technologies like CI/CD pipelines and automation in your previous projects to enhance collaboration and efficiency.

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What is your understanding of SAML and OAuth?

Explain the roles of SAML and OAuth in securing identity and access management processes, highlighting any specific instances where you've implemented these protocols to enhance service security within cloud environments.

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How do you manage security in cloud infrastructure?

Describe your approach to cloud security, mentioning best practices for data protection, identity management, and incident response while demonstrating awareness of the security challenges that can arise in a cloud-focused engineering role.

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Tell us about a time you improved DevOps practices in your team.

Share a narrative about a specific project where you identified inefficiencies in workflow and successfully introduced tools or processes that led to measurable improvements in your team's performance.

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What tools do you use for monitoring cloud infrastructure?

Mention the monitoring tools you're proficient with, like Dynatrace or Datadog, and discuss how you've used them to analyze performance data and troubleshoot potential issues in cloud environments.

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How do you prioritize tasks in a fast-paced environment?

Provide insight into your organizational and time management skills, sharing techniques or tools you utilize to keep projects on track while managing competing priorities in a rapidly changing landscape.

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What experience do you have in mentoring or leading a technical team?

Discuss your leadership philosophy and provide examples of how you have guided and developed your team members, fostering a collaborative and growth-oriented environment within your previous roles.

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What is your process for assessing the performance of a cloud solution?

Outline your holistic approach to evaluating cloud performance, including metrics you commonly use to analyze operational success and how you would implement changes based on your findings.

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How do you keep up with the latest developments in cloud technologies?

Share your commitment to ongoing education in cloud technologies, mentioning resources like industry publications, online courses, and conferences you attend to stay informed about emerging trends and best practices.

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Founded in 1998, Rackspace provides multi-cloud computing solutions and services. Offering advising to customers based on business challenges, designing solutions, building, and managing solutions. The company is headquartered in San Antonio, Texa...

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Full-time, remote
DATE POSTED
December 18, 2024

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