Restaurant Leader/General Manager New Opening Coming Soon!

As a Restaurant Leader/General Manager at Raising Cane’s, you will oversee daily operations of the Memphis location, ensure exceptional customer service, lead and develop the crew, and maintain the restaurant's standards. You'll also be responsible for budgeting and profitability, implementing company initiatives, and nurturing a positive work environment to foster employee satisfaction.

To qualify for the Restaurant Leader/General Manager position at Raising Cane’s, you should have prior experience in a management role within the restaurant industry, strong leadership skills, and a passion for customer service. A proven track record of profitability and a commitment to developing team members will also set you apart as a valuable candidate.

Raising Cane’s offers a comprehensive benefits package for full-time Restaurant Managers, which includes medical, dental, and vision insurance, 401(k) with employer match, paid time off, and sick time. Additional perks such as tuition reimbursement, gym memberships, and employee discounts further enhance the attractive employee package.

The training program for a Restaurant Leader/General Manager at Raising Cane’s is designed to set you up for success. It includes hands-on leadership training, operational procedures, and customer service excellence. Plus, you'll receive a monthly training incentive of $1,500, which focuses on developing your management skills and ensuring your restaurant thrives.

Raising Cane’s prioritizes a positive company culture by promoting teamwork, recognizing employee contributions, and fostering a community-oriented environment. As a Restaurant Leader/General Manager, you will play a crucial role in maintaining this culture by mentoring your crew and engaging with the local community in Memphis.

When answering this question, reflect on your previous roles and highlight specific instances where you successfully managed restaurant operations, such as staff scheduling, inventory control, or implementing new procedures. Show how these experiences would translate into success at Raising Cane’s.

To answer this question, describe a specific situation where you successfully resolved a customer complaint. Emphasize your communication skills, the importance of listening to customer feedback, and your commitment to providing exceptional service at Raising Cane’s.

Discuss strategies such as effective cost management, menu optimization, and promotional events that drive sales. Tailor your response to Raising Cane’s by mentioning how you would ensure the quality of chicken finger meals while keeping operational costs in check.

Your answer should reflect an inclusive and collaborative leadership style that values team input and fosters a sense of ownership among staff. Mention how important team culture is to you and how you would contribute to Raising Cane’s unique environment.

When responding, share a specific example where you used encouragement or novel incentives to maintain morale. Link this back to how you would motivate the crew at Raising Cane’s and maintain a positive atmosphere, especially during peak business times.

Offer insight into how Raising Cane’s focuses on quality chicken finger meals and community engagement. Explain your strategy for conveying this uniqueness to customers through engaging service and marketing efforts.

Explain your approach to task prioritization, such as focusing on customer service first, followed by operational duties. Share techniques you use to stay organized, such as checklists or team delegation, which would ensure smooth operations at Raising Cane’s.

Discuss your recruiting strategies, including leveraging your network and utilizing community ties. Clearly outline an onboarding process that includes training, cultural integration, and consistent check-ins to acclimate new hires to Raising Cane’s.

Mention resources such as industry publications, trade shows, and networking with peers to stay informed. Emphasize how applying current trends can enhance operations at Raising Cane’s and improve customer experiences.

Your response should reflect your enthusiasm for Raising Cane’s mission and culture. Share your personal connection to the brand and how your values align with their focus on quality, community, and employee development.