Job details
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Junior Customer Support Agent
Ramp Network is aiming to simplify the onboarding process into the Web3 ecosystem with a strong community and performance-driven culture. They are looking for a detail-oriented Customer Support Agent to enhance user experience.
Skills
- Customer support experience
- Strong communication skills
- Problem-solving abilities
- Detail-oriented
- Proficiency in support tools
Responsibilities
- Responding to customer inquiries via various channels
- Providing detailed information about products and services
- Troubleshooting customer issues
- Collaborating with internal teams to resolve complex issues
- Proactively identifying patterns in customer inquiries
- Assisting in support documentation
- Improving customer support processes
- Maintaining customer satisfaction
Education
- High school diploma or equivalent
Benefits
- Competitive salary
- Equity package
- Private medical care
- Gym pass
- Development budget
To read the complete job description, please click on the ‘Apply’ button
Our mission is to make crypto easy. Ramp offers an SDK/APIs suite that lets your users buy crypto straight from your app.
2 jobs
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$12,791/yr - $13,652/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 5, 2024
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