Implementation Specialist

**Overview:** Join one of the most prestigious and enduring Financial Services Companies in the U.S. as an Implementation Specialist in Johnston, Rhode Island. As a key member of the Private Bank Operations team, you will drive excellence in Treasury Services, delivering top-notch service, championing process improvements, and enhancing the client experience. **Responsibilities:**• Facilitate the Treasury Implementation process for the Private Bank, managing requests within a fast-paced, high-output environment. * Maintain a positive and proactive approach when addressing client concerns, reflecting a solid commitment to exceptional service and customer satisfaction. * Collaborate with a dynamic, high-energy team to drive collective success and foster innovation. * Identify and suggest opportunities for improving the customer experience, demonstrating the ability and willingness to drive these improvements to completion. * Apply and enforce risk mitigation controls to ensure compliance and safeguard operations. * Escalate exceptions and issues to leadership and other relevant parties as needed. * Produce high-quality output and perform quality management duties as assigned. **Qualifications:**• 5+ years of relevant experience in banking, particularly within operations or customer service teams. * Proven ability to communicate effectively with Business Partners and stakeholders. * Advanced organizational skills with the ability to plan and prioritize workload to meet critical Service Level Agreements (SLAs). * Experience in implementing change and driving process improvements. * Demonstrated ability to handle multiple priorities efficiently and accurately. **Benefits:**• Competitive pay rate of $23 - $24.83 per hour• Temporary assignment with possibility of permanent placement• Comprehensive benefits package, including health, incentive and recognition program, and 401K contribution (all benefits are based on eligibility)• Collaborative and dynamic work environment with opportunities for growth and development• Randstad is an Equal Opportunity Employer and welcomes people of all abilities