Job details

Account Manager Agency Chains

Get a free resume review

RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an Account Manager Agency Chains, you will be the key point of contact for leading travel agency networks, managing relationships at HQ level and driving commercial performance across multiple markets. You’ll develop tailored growth strategies, coordinate internal teams, and execute initiatives that increase our penetration and share of wallet within these networks. This role requires a mix of strategic thinking, strong partner management, and hands-on execution to deliver measurable results. You’ll also lead performance tracking, reporting, and incentive management, while ensuring partners receive top-level support.

This is a remote vacancy open to candidates residing in Europe, preferably Portugal, Spain, or the UK.

Job Responsibilities

Manage relationships with agency chain HQs, fostering long-term collaboration and strategic alignment;
Drive growth in network penetration and share of wallet through tailored plans;
Align and coordinate commercial team activities to achieve results;
Launch incentive schemes and manage marketing activities to boost sales;
Track performance regularly and identify areas for improvement;
Provide internal and external reporting; oversee incentive achievement and payouts;
Represent the brand at external meetings and industry events;
Collaborate with internal teams to deliver commercial strategies;
Resolve network and partner issues to ensure strong support;
Act as a strategic consultant to internal stakeholders, contributing to continuous improvement of our partner performance;
Provide market & competitive environment analysis.

Relevant Experience. Minimum of 3 years of successful experience in sales management or business development of B2B companies within the travel industry;
Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Language knowledge. Fluent in “country's language” and English;
Travel Requirements. Up to 30% of travel time may be required;
Analytical skills. Used to data-driven decision-making, metrics-driven, and good with numbers;
Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, team player;
International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;

Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.

What You Should Know About Account Manager Agency Chains, RateHawk

At RateHawk, part of the innovative Emerging Travel Group, we're looking for an Account Manager Agency Chains to join our dynamic team! This exciting role is pivotal in managing relationships with some of the top travel agency networks, ensuring that our partnerships thrive at the HQ level. As the key point of contact, you'll harness your strategic thinking abilities to develop tailored growth strategies that boost performance across multiple markets. Your days will be filled with coordinating internal teams, launching impactful incentive schemes, and tracking performance metrics to provide top-notch support to our partners. With your hands-on approach, you’ll ensure that RateHawk not only meets its commercial goals but also delivers exceptional service to our partners. We’re especially focused on candidates from Europe, preferably those residing in Portugal, Spain, or the UK, as this remote position offers flexibility to fit your lifestyle. If you have a minimum of 3 years of experience in sales management or business development within the B2B travel sector and a passion for innovation, we’d love to see how you could impact our team's success. Join RateHawk and be part of a progressive company that believes in making travel accessible for everyone while supporting our amazing team members through continuous learning and growth opportunities. Let’s break the travel industry mold together!

Frequently Asked Questions (FAQs) for Account Manager Agency Chains Role at RateHawk

What responsibilities does an Account Manager Agency Chains at RateHawk have?

As an Account Manager Agency Chains at RateHawk, your main responsibilities include managing relationships with agency chain HQs, driving growth in network penetration, and aligning commercial team activities. You will be instrumental in launching incentive schemes, performing performance tracking, and providing comprehensive internal and external reporting. You will also act as a strategic consultant, ensuring that both internal stakeholders and external partners receive top-tier support.