Case manager

Date Posted : 2024-08-162024-08-16Country :United States of AmericaLocation :TX190 : 2501 West University, McKinney 2501 West University , McKinney, TX, 75070 USAPosition Role Type : OnsiteOnsiteAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression.We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.Our team solves tough, meaningful problems that create a safer, more secure world.Our Employee & Labor Relations (ELR) team has an exciting opportunity for an Employee & Labor Relations Case Manager who will be responsible for ensuring prompt engagement of the investigation of employee concerns and the proper identification of the most appropriate investigative partner.Additionally, this position will be an integrated partner with the Raytheon business to proactively engage on various issues, identify trends in employee relations activity, and collaborate on solutions within the organization.This role is ideal for experienced professional who have demonstrated successful leadership in the area of ethics, compliance, Human Resources, legal or other related disciplines, with experience working for defense contractors or the U.S. Government. The successful candidate will support the Human Resources function and report to the Vice President, Employee & Labor Relations.What You Will Do :• Lead the case triage process for all incoming Human Resources concerns and allegations as the first point of contact upon receipt of a case• Conduct an immediate intake discussion upon referral to drive a positive employee experience and determine the nature of the concerns• Refer cases to the most appropriate responsible investigative partner• Ensure data integrity of ELR Compliance 360 case management database to include proper entry of communications and reports plus monitoring of the database to ensure matters are handled to conclusion• Collaborate with functional ELR and Human Resources partners to ensure prompt and complete investigations• Responsible for various metrics and data analysis• Support initiatives and process improvements to ensure a consistent approach to investigations• Support enterprise-wide Human Resources initiatives and process improvements to ensure alignment across various stakeholders• Engage and partner with Global Ethics and Compliance, business attorneys, and Human Resources partners to ensure Employee & Labor Relations processes are properly executed• Occasional domestic travel as neededQualifications You Must Have :• Typically requires a university degree with 8 years of Labor Relations, Human Resources, or business related experience or an advanced degree with 5 years of related experience.• Requires at least 3 years of employee relations investigation experience.• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program / contract.Qualifications We Prefer :• Experience conducting employee relations investigations and various case management activities, including partnering & engaging with employees, stakeholders, cross functional partners and documenting case files• Ability to collaborate effectively and independently with individuals at all levels in the organization including executives• Experience prioritizing multiple projects in a deadline-oriented environment• Experience ensuring confidentiality is maintained; enabling employees to comfortably surface concerns without fear of retaliation• Knowledge of applicable state and federal employment, labor, and compliance requirements• Strong presentation, facilitation and communication skills• Proficient in Microsoft Office Suite• Experience using Compliance 360 or similar case management platformWhat We Offer• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value : Trust, Respect, Accountability, Collaboration, and Innovation.• Relocation assistance is provided for qualified candidates• We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities.We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.• Please consider the following role type definition as you apply for this role.• Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels.RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education / training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.Last updated : 2024-08-20