Job details

RazerStore Manager (New York)

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Manager, Retail Store oversees daily operations of the store, manages the store’s employees, and drives and maximizes sales performance to consistently achieve the overall sales target.

Essential duties and responsibilities:

Develop and implement sales strategies and KPIs to achieve revenue targets and increase customer base.
Responsible for creating and maintaining the overall RazerStore experience, standards, policies, and procedures,
Manage inventory levels and merchandise assortment to ensure the store is well-stocked with the latest and most sought-after products.
Lead and motivate sales associates to provide exceptional customer service, meet sales targets, and achieve customer satisfaction goals.
Demonstrate sales leadership by playing an active role on the sales floor and managing customers personally as well as supporting/teaching staff on the same.
Monitor sales data and analyze trends on a daily, weekly, and quarterly basis to identify areas for improvement and develop strategies to increase sales and profitability.
Align with regional and global teams to create excitement around product launches, programs, and events to build brand influence and promote high customer attendance and sales results.
Ensure the store's cleanliness and visual merchandising are always to the highest standard and align with the brand's image and aesthetic.
Manage store budgets, expenses, and payroll to ensure profitability and efficient operations.
Enforce all store and company policies and procedures, including health, safety, and security, and ensure company standards are always met.
Develop and maintain strong relationships with customers to build brand loyalty and increase sales.
Train employees and provide continuing training, ongoing feedback, and education about Brand, Category, and Product Knowledge.
Always represent the brand professionally and positively, both within the store and externally.
Perform other duties as assigned.

Pre-Requisites :

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

3-5+ years of experience as a retail manager in tech or sales-driven retail stores.
Proven ability to motivate and lead a team to achieve sales targets and provide exceptional customer service.
Experience in managing inventory, sales data analysis, and developing sales strategies.
Knowledge of visual merchandising techniques and strong attention to detail.
Ability to work in a fast pace environment and be flexible with working hours, including weekends and holidays.
Excellent communication, leadership, and organizational skills.
Knowledge of gaming industry trends and passion for gaming products.
Ability to leverage networks by cultivating key industry-related relationships as well as knowledge of local marketing and media.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office and retail software.
Public speaking and store event management experience are desirable.
Self-motivated with a high level of confidence.