RCM Representative, Admitting and Registration

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY

We are currently seeking an RCM Representative to join our ED Admitting and Registration team. This 0.20 FTE (16 hours per pay period) role will primarily work on-site (SHIFT: Night and Every Other Weekend).

Purpose of this position: The purpose of this position is to provide clerical support to Revenue Cycle Management while working under close supervision. Responsible for reviewing and processing insurance claims according to payor terms and internal guidelines.

RESPONSIBILITIES:

• Performs a variety of routine tasks related to general revenue cycle operations
• Assists with information gathering and retrieval using in-person, telephone, and computer based methods
• Verifies information for accuracy including patient demographic, insurance benefits, payor coverages and related information etc.
• May perform tasks via a work queue
• Performs tasks in accordance with established work standards for department
• May update and maintain patient/provider/payor information both manually and electronically
• May conduct patient/visitor transactions such as cashiering, customer service, front desk, etc.
• Acts on knowledge of HCMC practices, procedures, policies and job tasks to complete most assignments under direct supervision
• Other duties as assigned, after trained

QUALIFICATIONS

Minimum Qualifications:

• High School diploma
• 1 year clerical experience in health care or medical insurance environment, preferably in a revenue cycle operations: billing/claims, patient accounting, collections, admissions, registration, etc.

-OR-

• An approved equivalent combination of education and experience

Preferred Qualifications:

• Knowledge of patient billing claims process
• Proficient with Microsoft Office

Knowledge/Skills/Abilities:

• Keyboarding or typing skills
  
• Previous experience using computer systems

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.